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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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July 08, 2022

Bud was great and the greeter was awesome too. I’m have great service when I come and it a very pleasant environment More

by CLARKCELECIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud
Jul 10, 2022 -

Nissan of Lithia Springs responded

Clarkcelecia, we are so happy to read such a great review about Nissan Of Lithia Springs!

July 08, 2022

Friendly customer service. Polite, nice, courteous and fast. From sales to service they all are amazing people. More

by MVETTA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzziah Harris
Jul 10, 2022 -

Nissan of Lithia Springs responded

Mvetta67, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

July 08, 2022

Outstanding work and excellent customer service. I will bring my car back for sure. Thank you. More

by HAJJWOMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud
Jul 10, 2022 -

Nissan of Lithia Springs responded

Hajjwomack, your wonderful feedback and rating mean a lot to us.

July 07, 2022

They made an incorrect diagnosis of my car and sent that as a report to me. It seemed to reek of trying for more money when I already made repairs. More

by AROSS_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unfair to grade Ron or Paul...but the service team as a whole I grade 1 star
Jul 08, 2022 -

Nissan of Lithia Springs responded

Aross_81, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Nissan Of Lithia Springs, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager Ron Stone at (770) 674-6080 to discuss ways we can better serve you in the future.

July 07, 2022

The dealership service was amazing Chad was always available to fix my complaints as well fix the service issues that I had. More

by MISSKIARAMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Ron Stone, Trayvain D. Morrell
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hi Misskiaramichelle, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Jul 08, 2022 -

MISSKIARAMICHELLE responded

chad was amazing at this location he was very responsive to my complaints and handled everything I needed. He was responsive and very patient.

July 07, 2022

I mean, it was alright I have nothing to complain about. My car was broken when I got there and fixed when I left so good with me. More

by Ezra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hi Ezra, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 07, 2022

Oil change service with discount coupon. Scheduled service. Prompt and quick under $50 dollars. Thumbs up! More

by AROGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vallejo
Jul 08, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2022

They are very professional. I got a break down on what need to be repaired. The service man stayed in contact with me on everything. Any questions I ask he was very helpful. I More

by EVETTE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Ron Stone, Paul Phillips
Jul 09, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2022

This is the second time that I paid $200 for an oil change! Not your fault, mine. The young man who took care of me, Chad, was very professional. I still left feeling like I was scammed. The email lure More

by NIC.STARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hi Nic.starr, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to Ron Stone or us at your earliest convenience so we may further assist you in working towards a resolution. Nissan Of Lithia Springs (770) 674-6080

Jul 08, 2022 -

NIC.STARR responded

Hello, not sure there is a resolution. No one held a gun to my head, though I am still curious to the reason my coupons weren’t accepted. Had they been accepted, I could’ve possibly got a few of the other items fixed.

July 06, 2022

I was highly upset because they lied to me over the phone. When I arrived their story had changed about me being able to get a rental car. More

by TASHA_WILLIAMS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 08, 2022 -

Nissan of Lithia Springs responded

Hello Tasha_williams94, thank you; we appreciate your feedback! We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Nissan Of Lithia Springs, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact ou r manager Ron Stone at (770) 674-6080 to discuss ways we can better serve you in the future. Read Less

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