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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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June 13, 2022

The dealership ensures that the customer gets serviced quickly. The staff is efficient, informational, and professional. More

by SHANMONAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud Orr, Ron Stone, Paul Phillips
Jun 15, 2022 -

Nissan of Lithia Springs responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

June 13, 2022

Although they identifed the issue with my car. The communication back to me was poor. More

by KIMGLOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 15, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

June 13, 2022

Shaq, service advisor, provided excellent customer service during my recent visit! As a customer I felt valued and heard! Excellent job Shaq! More

by BDICKEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaquonna Bines
Jun 15, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2022

Service department manager very condescending in regard to vehicle problems. Would not return or recommend this dealership. More

by CMV94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
Jun 16, 2022 -

Nissan of Lithia Springs responded

Cmv94, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

I had a very good experience at Nissan in Lithia Spring the customer service was excellent the sales clerk I forgot his name was very professional 👏 👍 😀 More

by VICKIE Cain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jun 16, 2022 -

Nissan of Lithia Springs responded

Vickie Cain, your wonderful feedback and rating mean a lot to us.

June 10, 2022

They are very helpful. They made a mistake but fixed it immediately without any hesitation More

by ZAEIMAN94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud and Chad
Jun 16, 2022 -

Nissan of Lithia Springs responded

Zaeiman94, we are so happy to read such a great review about Nissan Of Lithia Springs!

June 10, 2022

The Service team was excellent and helpful. All the necessary information about by vehicle was provided and explained. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jun 16, 2022 -

Nissan of Lithia Springs responded

Henry, your wonderful feedback and rating mean a lot to us.

June 10, 2022

Service team was very helpful. They told me what I was going to need on the next service appointment. More

by MATEOUS concepcion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Bryant, Ron Stone, Paul Phillips
Jun 11, 2022 -

Nissan of Lithia Springs responded

Hi Mateous Concepcion, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

Service was pretty good. Everyone was friendly and assisted me in getting the service I required More

by LARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
June 09, 2022

A lot of turnaround. Hard to find honest representatives which always leaves a tainted experience. More

by BRENDAMCGREGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not work with any of these indviduald, Adrian Bryant
Jun 11, 2022 -

Nissan of Lithia Springs responded

Brendamcgregor, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We can't wait to see you again, have a great day.

Jun 12, 2022 -

BRENDAMCGREGOR responded

Yes, and please note that the tire rotation that was supposed to be included as part of the extended maintenance plan was not even done during my last visit either. I just noticed this on my copy of the receipt. Just simply asking for the quality customer service that is due and deserved, especially as a loyal, long-standing customer despite everything. That’s all.

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