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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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May 18, 2022

Hello, When I arrived to my appointment there was no one to greet me. However I believe this is standard practice at this location. I was however greeted by someone once I went inside. I also waited for More

by NICOLE.KANDAKAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
May 20, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2022

Finished my repair in a faster time than I was estimated, and they identified some additional recalls that needed to be addressed and were able to get them all done in a timely manner More

by ALLISON.N.GOINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
May 20, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 18, 2022

everyone was very nice. i was greeted immediately. the service was fairly quick as well. More

by LEYANI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
May 20, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

May 18, 2022

Amazing customer service and work done in a timely manner. I was stunned by the job and the I was very happy with the way I was treated More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
May 20, 2022 -

Nissan of Lithia Springs responded

Hi Travis, thank you so much for your positive comments about Nissan Of Lithia Springs!

May 18, 2022

Chad Moran is the best rep to work with. He made sure my car was serviced properly and that I was well taken care of More

by NIKKI022608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Moran
May 19, 2022 -

Nissan of Lithia Springs responded

Hi Nikki022608, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 18, 2022

I was taken at my appointment time and my wait time was only an hour. More

by BURKSNATARSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
May 20, 2022 -

Nissan of Lithia Springs responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2022

Easy online appointment process. Quick response and follow up. Courteous, thorough. Good follow up. Thx! More

by RAHUNTER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
May 20, 2022 -

Nissan of Lithia Springs responded

Hi Rahunter64, thank you for taking the time to leave a review for us at Nissan Of Lithia Springs. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2022

Past 3 visits have been for the same issue: EVAPORATIVE EMISSION CONTROL SYSTEM (EVAP CANISTER PURGE VALVE) Going for a 4th visit this Friday 5/20/22. Due to this issue, my total gas mileage per tank has g More

by THOMASJROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Price
May 20, 2022 -

Nissan of Lithia Springs responded

We are disappointed to learn of your experience here at Nissan Of Lithia Springs, but will take this opportunity to improve. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (770) 674-6080.

May 18, 2022

Thank u for the great customer service and making sure that I'm very well taken cared for all the time More

by MITCHELLOSTASHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud
May 20, 2022 -

Nissan of Lithia Springs responded

Mitchellostashia, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Lithia Springs!

May 18, 2022

The communication at the time of my visit was severely lacking. I called multiple times to ask about the status of my vehicle since I was told it would be ready that day but each time I called no one woul More

by CAITMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
May 20, 2022 -

Nissan of Lithia Springs responded

Caitmd, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6080 so we can work towards a resolution.

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