Nissan of Lithia Springs - Service Center

Bud Orr makes the service department stand out. He is very customer service friendly and gets 5 stars from me!!! He is very customer service friendly and gets 5 stars from me!!! More

Daniel’s service was amazing! The only Nissan I’ll ever go to ! Thank you guys ! The only Nissan I’ll ever go to ! Thank you guys ! More

I came to get my car serviced for having random issues and they fixed the problem. and they fixed the problem. More

The service department is excellent I'll always go and get my maintenance done at Let me explain Nissan. get my maintenance done at Let me explain Nissan. More

Great overall experience. Professional, polite and very thorough. I was very pleased with the service they provided. Another thing I can truly appreciate is that they didn’t t Professional, polite and very thorough. I was very pleased with the service they provided. Another thing I can truly appreciate is that they didn’t take long to complete the service needed and they kept my informed on where they were in the process. More

1st year I went for usual car maintenance - oil change etc..service I would rate a 5. Also, the service time before the most recent time and customer service was excellent. Every time in between then the etc..service I would rate a 5. Also, the service time before the most recent time and customer service was excellent. Every time in between then the wait times are always 3-4 hours. One time they didn't even enter my info in the Service system upon arrival and I had to follow up after 3 hours before finding out. Another time, I was charged on my card with another customer's invoice amount after waiting 3 hours. The most recent wait time was 4 hours after I had to follow up 3 times with the advisor. His response it's busy on a Saturday. My response today is Friday and I made a specific appt for this issue per the advise of a previous advisor.. I took the day off from work. I asked him to put my car back together like Humpty Dumpty and I will take it to another Nissan dealership. Nissan Lithia Springs Sales - Excellent Customer Service. Nissan Lithia Springs Service rating Low. I would prefer to continue my service checks here. Please improve the service dept to the standards of the sales dept. Thanks. More

CUSTOMER FOCUSED, POLITE, PROFESSIONAL. Timely service with updates waiting room is clean and comfortable. Check in and checkout were fast and paperwork was ready. Timely service with updates waiting room is clean and comfortable. Check in and checkout were fast and paperwork was ready. More

My visit at Nissan of Lithia springs was great. They got me in and out. Great customer service and customer care. They got me in and out. Great customer service and customer care. More

There was a misunderstanding about the package that I purchased. I still have not recieved a call from Shawn in the sales about my package. I need a call back ASAP. purchased. I still have not recieved a call from Shawn in the sales about my package. I need a call back ASAP. More

Your dealership is friendly and very professional. I want to give a shout out to Jeremy (Chad). He's such a gentleman, very helpful and professional individual on your Service department!! I want to give a shout out to Jeremy (Chad). He's such a gentleman, very helpful and professional individual on your Service department!! More