Nissan of Marietta

Never ever leave your car here. Made an appointment for 9:30 on Dec.28, 2018 for a recall on ABS. Suppose to be a 3 hour job. Told the service advisor I would not wait that long an Made an appointment for 9:30 on Dec.28, 2018 for a recall on ABS. Suppose to be a 3 hour job. Told the service advisor I would not wait that long and he said he would call when ready. It is now 5:30 and I just called to see if I could come pick it up. It is just now being worked on and will not be ready until tomorrow, This is not the first time this service department has done this. Only reason I did come here was because the warranty letter stated it needed to be fixed there where I purchased it. I do not think they care about their customers, we are all just a number to them. DO YOURSELF A FAVOR AND FIND A INDEPENDENT AUTO REPAIR SHOP AND AVOID THIS PLACE LIKE THE PLAQUE More

Poor performance in all areas Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here. More

Awful Dealership, Damaged My Car Beyond Repair The most horrible, unprofessional service I’ve ever received at a dealership. It all started when my alternator went out in 2016. They were very fr The most horrible, unprofessional service I’ve ever received at a dealership. It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill. They stole several items out of my car when giving me a “complimentary detail” for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself. They “fixed” my alternator - only to find out they’d broken my A/C in the process. When confronted, they tried to act like they didn’t do it, until I went to management. Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain. Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN… only one year after they “fixed” it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management… again. The cherry on top….. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection….. I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that they’d damaged my alternator (and who knows what else) beyond repair. The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car. More

Tried to sell us on a lie My wife and I went in to look at the Nissan Rogue. The guy was nice enough to let us test drive it, but I thought it was a little overpriced for a 201 My wife and I went in to look at the Nissan Rogue. The guy was nice enough to let us test drive it, but I thought it was a little overpriced for a 2016; especially since I found a 2017 Rogue for cheaper at another Nissan. Anyway, as we test drove it, there was a clicking noise in the steering column that you could also feel. The salesman told us that it was standard noise in ALL Nissans. Being the engineer that I am, I decided to test this out and test drive other Nissans at other dealerships, especially the Rogue. No clicking anywhere else I went. We even bought a 2015 Nissan Pathfinder. No clicking. Basically, he was desperate to sell us a car for the end of the month quotas, even if it was a bad car. More

TERRIBLE SERVICE I decided to give this Nissan Autonation a try after having an extremely bad experience with the service department at the one off of Thornton Road bu I decided to give this Nissan Autonation a try after having an extremely bad experience with the service department at the one off of Thornton Road but at this point I never want to buy another Nissan just so I have never have to deal with them. I had an appointment at 10am to have a spare tire changed and my brakes replaced. I dropped my car off at 8:40sm because I had to be to work. I got a call later in the day saying the brakes needed to be replaced and it would be $236. I said great go ahead and do it. When I got to the dealership to pick up my car I was told I would have to bring it back the next day because the tire was not in and that the total for my brakes would be $313. I thought ok probably just taxes added in. Then her supervisor came over and said she forgot to charge me for labor and it would actually be $538. The agent forgot to mention it would be $236 for each brake set. And tried to give me a $30 credit because she knows she made an error. Ashley was a sweet person but should probably consider looking for a new job because she her mistake cost me and extra $300 I can only imagine what she's costing everyone else More

Stay clear! Unprofessional, Dishonest, Ignorant Do not do business with this dealership. Arrogant, deceitful and unprofessional. They also use "bait and switch" pricing tactics! Every guy I’ve met h Do not do business with this dealership. Arrogant, deceitful and unprofessional. They also use "bait and switch" pricing tactics! Every guy I’ve met had this larger than life ego and act like they are doing you a favor. The sales guys were so worried about good scores on satisfaction surveys they completely forget about you “the customer’s” needs! Finance ‘gurus’ are very misleading when it comes to extended warranty and pricing! If you don’t accept 10.99% APR they don’t want your business. $699 for paperwork is ridiculously high, what is so special about that?! Greg Foye is the worst of them all. Look at the number of negative reviews and complaints online to realize they are not an honest company. It was my first and last time dealing with them. They will say anything to sell you a vehicles/service without backing up any promises. Oh and you can expect them to say if I’d be willing to call their General Manager to ensure more positive result on next visit. The number is for reception and you can only leave a message. More