Nissan of Mission Hills

Es el mejor dealer del valle, todos son muy amables y tienen buenisimos especiales, excelente atención al cliente, me sentí como es casa , gracias por todo!! tienen buenisimos especiales, excelente atención al cliente, me sentí como es casa , gracias por todo!! More

STAY AWAY! Bait & Switch sales tactics here. Time wasters! I decided to lease a 2020 Nissan Rogue Sport and shopped around for a good advertised lease deal and a dealership I felt comfortable with. At Nissan I decided to lease a 2020 Nissan Rogue Sport and shopped around for a good advertised lease deal and a dealership I felt comfortable with. At Nissan of Mission Hills, I asked salesman Anthony about my preferred vehicle, trim level and color combination and was assured it was in their stock but not on the lot at the time. So Anthony had me test drive a Rogue Sport that was not my preferred trim level or preferred color combination. His manager Alfonso agreed to my proposed down payment and monthly terms and gave me a printed copy for confirmation of the lease terms for the vehicle I wanted. He assured me that they had the car I wanted in stock, but couldn't show it to me at the time. After spending over an hour there, they asked me to sign the lease on the spot, but I wanted to wait a day in order to get the okay from my better half, and give them time to get the car I wanted onto their lot for us to see. I assured them that my wife and I would come in the next morning to see the car and sign. The next morning on our way to the dealership, I phoned Anthony to confirm that they indeed had the exact car I wanted and confirmed the lease terms. "Oh, what color did you want? Oh, no, we don't have that at the price we quoted you. We have another one in that color combination but it's going to be more money." I was stunned! After spending hours of travel time, test driving and negotiating, they now renege on the written deal and want to up-sell me to a higher lease amount or want me to take the cheaper car I test drove. Huh!!?? These guys offered no apology and act as though this is their usual way of dealing with customers. I can only imagine how poorly they must treat customers for service, once you've bought or leased from them. I went to another dealer closer to my home and they were happy to lease me a car for the terms I offered, and were courteous and grateful for my business. Stay away from Nissan of Mission Hills. They're dishonest and will either waste your time or try to squeeze you for more money... or both! There are much better brand dealerships to work with. More

The worse dealer, The worse technicians work there. In a The worse dealer, The worse technicians work there. In a week I waste my 3 days to put my car for small things to repair, after long time they gave The worse dealer, The worse technicians work there. In a week I waste my 3 days to put my car for small things to repair, after long time they gave me car back with a same problem. They do not know how to fix even small problem like USB port. I will never like them at all. I will never come back to them. I hate waste my time for inexperienced people working there. More

I am so happy to see who cares about costumer service. I want to say THANK YOU Jay from mission hills Nissan.!! Keep doing what you doing. That keep costumers come back to mission hills Nissan my # 1 dealer want to say THANK YOU Jay from mission hills Nissan.!! Keep doing what you doing. That keep costumers come back to mission hills Nissan my # 1 dealer!!! More

My last service at Nissan of mission hills was great the guy at service department his name is Daniel lucero was very nice,helpful and understand his job Thank you so much Daniel I appreciate your good guy at service department his name is Daniel lucero was very nice,helpful and understand his job Thank you so much Daniel I appreciate your good work More