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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,494 Reviews
Call Service Center (310) 536-4000

2,494 Reviews of Nissan of South Bay - Service Center

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July 08, 2021

Manny villegas made sure everything was clear and all questions I had are answered he did a very good job helping me and taking care of ny car. More

by AIRAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jul 15, 2021 -

Nissan of Torrance responded

Hello Airah, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance

July 07, 2021

Great service and great dealership I am happy for the service that am getting thanks so much continue to do a wonderful I appreciate everything More

by OLOPEDDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Report | Print
Jul 09, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 06, 2021

Communication with our service coordinator was great. He kept us updated for every step of the process. Dealership was very welcoming and friendly to customers More

by JBMOM52
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jul 09, 2021 -

Nissan of Torrance responded

Hello, We appreciate your positive review about your recent experience with our service department! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 06, 2021

Love Manny!!! Other than that... I really can't say anything positive... Kept my car overnight without my permission... No more words for this dealership More

by AMBER_LEE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Jul 21, 2021 -

Nissan of Torrance responded

Hi Amber, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize that the communication wasn't clear. We did go back to the messages where Manny states he had sent you the MPI report, but you responded after hours. I don't believe it was Manny's intention to keep your car overnight. I know you state you Love Manny, therefor want to make sure that you are aware that this review is a reflection of the service provided by him. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2021

They are very professional. They acknowledge my presence and take care of my car’s needs quickly. More

by DPET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2021

Maintenance Service was performed vehicle was washed and the wait time was as promised. I had scheduled the appointment, and there was only a few minutes wait until the service adviser approached me. More

by DBUNNEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2021

Atienden rapido y me ha gustado su servicio, personas muy amables More

by MELENA_VILLEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mia Young
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hola, muchas gracias por sus comentarios positivos. Nos da mucho gusto Que nuestro equipo fue muy hamable durante su visita a nuestro departamento de servicio. Cualquier cosa que se le ofresca Aqui estamos para ayudar. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

July 01, 2021

Very pleased with the service what else can I say More

by MISTYCATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas, Mia Young
Report | Print
July 01, 2021

Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok More

by BBONIFAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard 5 stars
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2021

Great service.Performed service as expected- kept to Great service. Performed service as expected- kept to estimate. Stayed in touch via text during course of service. Claudio is the best -he went ab More

by Crabtbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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