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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,478 Reviews
Call Service Center (310) 536-4000

2,478 Reviews of Nissan of South Bay - Service Center

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December 27, 2023

Horrible, only cares about their commissions of repairs, not to solve my problem They refused to explain sincerely whats is the problem, what can be the cause and how much will it cost to fix the problem More

by LIELSHALEV86
Recommend Dealer
No
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Dec 29, 2023 -

Nissan of Torrance responded

Hello Liel, we're disappointed to hear of the negative experience you had at our location. We will have one of our managers contact you to further discuss and work toward a resolution. Best Regards, Nissan of Torrance

December 27, 2023

Prompt response to my concerns. Car repairs in a timely manner. Professional service advisor and polite More

by GWENDOLYNCOLLINS
Recommend Dealer
Yes
Employees Worked With
Chris Figeredo
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Dec 29, 2023 -

Nissan of Torrance responded

Hi Gwendolyn, thank you so much for your positive comments about Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 27, 2023

Very Friendly & easy Process The visit was very easy and Manny was very helpful!! More

by MYA_MILLER2018
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 29, 2023 -

Nissan of Torrance responded

Hello Mya, we are so pleased you enjoyed your visit to Nissan of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 27, 2023

It took awhile to get my car done but from that they tried there best. More

by REBECCA_MUNGUIA
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 29, 2023 -

Nissan of Torrance responded

Hello Rebecca, your satisfaction is our top priority, and we apologize that the service took a while. We are happy to hear that we tried our best and appreciate your understanding. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 27, 2023

Every time I do my oil change at the Nissan in Torrance it's always a great experience. It's why I go no where else. Excellent customer service, exceptional performance to my vehicle and great overall expe More

by SEBAS6292
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Dec 29, 2023 -

Nissan of Torrance responded

Hi Sebas, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 26, 2023

Mark was fantastic. Very easy and fast. I had a brake issue and was worried that you wouldn't be able to get in late in them afternoon but Mark assured me you could; and More

by TTATE32601
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 27, 2023 -

Nissan of Torrance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 26, 2023

Very courteous and professional staff Excellent customer service. Nice happy people who love there jobs. I was completely satisfied with the service More

by OWENREDWAY
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
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Dec 27, 2023 -

Nissan of Torrance responded

Hello Owen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 25, 2023

!!!!!!! 14 more words Good experience, good experience, good experience, good experience, good experience, good experience More

by M.CANTU719
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
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Dec 27, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Mark was very attentive , excellent customer service , he made sure my car was taken care of . More

by aprilarmenta1980
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 27, 2023 -

Nissan of Torrance responded

Hello April, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Hands on. Had an appointment and they got my service done in a timely manner More

by GOANDREA
Recommend Dealer
Yes
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Dec 27, 2023 -

Nissan of Torrance responded

Hello Andrea, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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