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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,482 Reviews
Call Service Center (310) 536-4000

2,482 Reviews of Nissan of South Bay - Service Center

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December 26, 2023

Very courteous and professional staff Excellent customer service. Nice happy people who love there jobs. I was completely satisfied with the service More

by OWENREDWAY
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
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Dec 27, 2023 -

Nissan of Torrance responded

Hello Owen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 25, 2023

!!!!!!! 14 more words Good experience, good experience, good experience, good experience, good experience, good experience More

by M.CANTU719
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Report | Print
Dec 27, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Very friendly and communicative. Someone who genuinely tries to help. Knowledgeable, took me in even though my appointment was made for a different time. Anyone else would've told me More

by DIEGOCR_7
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Report | Print
Dec 27, 2023 -

Nissan of Torrance responded

Hello Diego, we are so happy to read such a great review about Nissan of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Nice and friendly The location setup for customers driving in for car servicing and repairs work, customer service setup need to be upgraded likening other auto make garages More

by HAKIMAQ
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Report | Print
Dec 27, 2023 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. As for the facility upgrades, that is a great suggestion; it is in future plans. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Mark was very attentive , excellent customer service , he made sure my car was taken care of . More

by aprilarmenta1980
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Dec 27, 2023 -

Nissan of Torrance responded

Hello April, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Hands on. Had an appointment and they got my service done in a timely manner More

by GOANDREA
Recommend Dealer
Yes
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Dec 27, 2023 -

Nissan of Torrance responded

Hello Andrea, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 21, 2023

There was a back-up of cars into Service, but Manny came out & saw me waiting ,on time, immediately! Manny knew all the recommended services, but didn't 'press' when some were declined. I felt appreciated a More

by Mary Catharine
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Dec 23, 2023 -

Nissan of Torrance responded

Hello Mary Catharine, thank you so much for your high rating! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

It was excellent service and very good communication Excellent results for my car, the warranty covered the payments More

by mabesizah
Recommend Dealer
Yes
Employees Worked With
Many
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Dec 21, 2023 -

Nissan of Torrance responded

Hi Mabesizah, thank you so much for your positive comments about Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Pleasant Many was very kind and attentive. As me and my daughter waited the staff made sure we were ok throughout our visit. More

by Malikahalliburton
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Dec 21, 2023 -

Nissan of Torrance responded

Hello Malikahalliburton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

The staff was very friendly and helpful. I will definitely be returning in the future. The free care wash is an added bonus. More

by Malikahalliburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Mejia
Report | Print
Dec 21, 2023 -

Nissan of Torrance responded

Hello Malika, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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