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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,482 Reviews
Call Service Center (310) 536-4000

2,482 Reviews of Nissan of South Bay - Service Center

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December 20, 2023

Was taken in by auto shop , dealer contacted me before shop did... good service More

by GUNSCRUBBER62
Recommend Dealer
Yes
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Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

They just slapped on maintenance services on the invoice saying customer requested and I did not request those services. More

by Gtumanjan
Recommend Dealer
No
Employees Worked With
Chris
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Dec 21, 2023 -

Nissan of Torrance responded

Hello George, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or x2225 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

The service is always timely, reasonable, and thorough. The staff are very helpful and knowledgeable. More

by KSHAZIA72
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

My experience at the Torrance Nissan dealership was a friendly and helpful Besides the friendliness and helpfulness the staff also showed experience and professionalism More

by GUILLECORTEZ41
Recommend Dealer
Yes
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Dec 21, 2023 -

Nissan of Torrance responded

Hello Guille, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

It was ok except that Nissan has no fix for my issue on my car. All kinds of lights come on malfunction and on More

by svargas5
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
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Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you for your sincere feedback. I did speak with your Advisor, and he did mention that Nissan still does not have an official repair for the light. We apologize for the inconvenience caused by this and hope to have it fixed in the very near future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Manny is a professional service advisor. He should be rewarded for an outstanding attitude, diligence, and honesty. Thank you. Salvador Jacobs. More

by Salvadorhjacobs
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 21, 2023 -

Nissan of Torrance responded

Hello Salvador, we are so happy to read such a great review about Nissan of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Richard Burns always makes my visits to Nissan of Torrance, an educational, as well as a wonderful experience. I appreciate how Richard always takes great care of me, whenever I visit. More

by DJ_TREX
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Dec 21, 2023 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Richard is very attentive and very knowledgeable. You can tell he really cares about the customer. More

by UNLV20
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Dec 21, 2023 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2023

Efficient and friendly The appointment went very smoothly. I was there for less than two hours and was treated with nothing but kindness and respect More

by rh529
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 19, 2023 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2023

Tire need air did not put air in tire. Didn't ask if I want service (oil change etc) More

by LETSMAINTAINHAIR
Recommend Dealer
No
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Dec 20, 2023 -

Nissan of Torrance responded

Hello, we are disappointed to hear that you did not have a more positive experience with us. We would like to get some more details about your experience so that we could further assist you. Please contact us at your earliest convenience at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

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