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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,420 Reviews
Call Service Center (310) 536-4000

2,420 Reviews of Nissan of South Bay - Service Center

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April 02, 2025

Capri did a great job with handling both the regular service and the warranty service. She contacted the warranty company, ordered the part and got me in and out quickly! More

by DANCEUNTOHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy Capri was able to assist you with your vehicle repairs in a timely manner. We look forward to you next visit. Until then, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2025

The treatment is awesome and outstanding especially MARCELL is the best part of the experience More

by ShellyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Nissan of Torrance responded

Hello Shelly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Marcell will be happy to hear that he was the best part of your experience. Thank you again and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2025

Great service and communication and any questions were answered. The video that gets sent with information on car was helpful. More

by BETTYDEFINED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Nissan of Torrance responded

Hello Betty, we appreciate your positive feedback! We are happy to hear that you found the video from our technician useful. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 31, 2025

No time later I am busy all went well I hope to be back down the road More

by SNOARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 30, 2025

Great dealership, I had just had some work done on my car which they did great. Unfortunately the car did not last long after due to personal errors. But I decided to see if they would help me trade it in an More

by Marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcel cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Nissan of Torrance responded

Hello Marcel, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 29, 2025

My experience was courteous and professional. My wait time wasn't long. The waiting area was clean and quiet. More

by DMILLERDA42
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
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Apr 04, 2025 -

Nissan of Torrance responded

Hello, we are very happy to have provided you with such a positive experience! Glad you enjoyed our waiting area. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 28, 2025

Everything went smoothly even after a few unexpected expected turns, Capri was great ?? I'm satisfied More

by DAHILL143
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capri Blas
Report | Print
Apr 04, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 28, 2025

Great service. Quick oil change and check up. Even gave me a video of what was done. Definitely recommend. More

by LARRYT797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Nissan of Torrance responded

Hello Larry, we are so pleased you enjoyed your visit to Nissan of Torrance! We are also delighted to hear that you enjoyed the video our technician made for you. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 27, 2025

Got a good service thru your staff Mr. Cris. The waiting time is too much. More

by JOE_BALUYUTXXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Nissan of Torrance responded

Hello Joe, thank you; we appreciate your feedback! We are glad that Chris provided a good experience and apologize for the longer than expected wait time. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 26, 2025

Nissan is a terrible car. My rougue 23. Smells like gas inside the cabin. Apparently a known issue with Nissan with NO FIX. So I'm supposed to drive around in a toxic car?! More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcell Saavedra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Nissan of Torrance responded

Hello, we are sorry to hear that you are unsatisfied with your Nissan Rogue. Our recommendation is that you contact Nissan Consumer Affairs, as it sounds like the issue is not with Nissan of Torrance. Please contact them at 800-NISSAN-1. Best of luck to you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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