Nissan of Tustin
Tustin, CA
Filter Reviews by Keyword
By Type
278 Reviews of Nissan of Tustin
I came in for service juggling work calls and mom life, and Onofre was incredibly patient. He explained what my car needed without overwhelming me. The waiting area was calm, with WiFi and coffee, which he and Onofre was incredibly patient. He explained what my car needed without overwhelming me. The waiting area was calm, with WiFi and coffee, which helped more than they know. Edward clearly runs a team that understands real life. More
As a single mom with a packed schedule, car problems are the last thing I need. I came into Nissan of Tustin stressed and short on time, but Jeff made check-in quick and reassuring. Danny checked in while I the last thing I need. I came into Nissan of Tustin stressed and short on time, but Jeff made check-in quick and reassuring. Danny checked in while I waited and made sure everything stayed on track. I left feeling relieved and genuinely supported. More
I bought my car here during a really busy season of life and AJ made it feel manageable. He listened, worked around my time constraints, and never pressured me. Danny helped keep everything moving so I wasn and AJ made it feel manageable. He listened, worked around my time constraints, and never pressured me. Danny helped keep everything moving so I wasn’t stuck there all day. I drove home feeling proud and grateful. More
I had a great experience at Nissan of Tustin this week. I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everythi I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everything was handled the right way. He kept me updated the whole time, which I really appreciated. When I picked up my car, Danny even stopped by to make sure everything went smoothly. It’s rare to see management that involved. Truly grateful for the extra care! More
I bought my car here last year with Karina’s help and came back recently for service. Still happy I chose Nissan of Tustin. Karina made the buying experience easy, and Jeff in service has been great ever came back recently for service. Still happy I chose Nissan of Tustin. Karina made the buying experience easy, and Jeff in service has been great every time I’ve come in. Joe and Danny checked in with me during my last visit — small gesture, but it shows they don’t forget their customers after the sale. I appreciate that they’re consistent and actually follow through with what they promise. More
Came in last week for a quick checkup and ended up thanking myself for choosing this place. Jeff got me in quicker than I thought and explained everything in a straightforward way. No upselling, no pr thanking myself for choosing this place. Jeff got me in quicker than I thought and explained everything in a straightforward way. No upselling, no pressure. Danny and Edward came by to check if I had been helped already — that doesn’t happen everywhere. The vibe here is friendly, and they genuinely seem to care about their customers coming back. More
I’ve purchased a few cars in my life and I can honestly say this was the most relaxed car buying experience I’ve had. Karina was awesome. She actually paid attention to what I wanted and didn’t try to forc say this was the most relaxed car buying experience I’ve had. Karina was awesome. She actually paid attention to what I wanted and didn’t try to force anything. Joe came to chat with us too and made sure we were getting a fair deal. The whole process was quicker than I expected and not nearly as overwhelming as I was prepared for. I’m super happy with my car. More
Bought my car here recently and had a really great experience with Karina. I wasn’t sure what I wanted at first but she was super patient and walked me through all the options without being pushy. She experience with Karina. I wasn’t sure what I wanted at first but she was super patient and walked me through all the options without being pushy. She even asked about my daily routine and found something that actually fits my life. Joe helped with the numbers and made it work with my budget, which I definitely didn’t expect. Left feeling relieved instead of stressed. That alone deserves 5 stars. More
Huge thanks to Jeff Coward at Nissan of Tustin! He was super friendly and went the extra mile to fix my car’s electrical issue on Halloween — even while sweating in costume in the hot weather. Real He was super friendly and went the extra mile to fix my car’s electrical issue on Halloween — even while sweating in costume in the hot weather. Really appreciate his kindness and effort. Jeff made the whole experience easy and stress-free. Highly recommend him and the Tustin Nissan service team! More
I came in for service and was greeted amazingly. Looks like they have a new team now but they’re all still so kind and honest. I came in for a major service and it was going to take about 2 hours, t Looks like they have a new team now but they’re all still so kind and honest. I came in for a major service and it was going to take about 2 hours, thankfully my advisor offered me an uber ride home. That was super kind him! I really appreciate the honesty of this service team they work very diligently. Come here if you want to deal with a nice, friendly and honest team. Thanks Tustin! More

