Nissan of Van Nuys

Edwin Is The Best Service Advisor! I bought my car at Nissan and have always brought it back for any service or repair. Mt advisor is Edwin amd he is always friensly and profeasional. N I bought my car at Nissan and have always brought it back for any service or repair. Mt advisor is Edwin amd he is always friensly and profeasional. Never tries to sell me anything i dont need. In fact if there is a cheaper alternative hell recommend that instead. More

Great Customer Services Edwin was very efficient and loved his customer service, he went over and beyond to meet my needs. Also the young man in the Shuttle service was very Edwin was very efficient and loved his customer service, he went over and beyond to meet my needs. Also the young man in the Shuttle service was very friendly polite, Good Job Fellas!!! More

Outstanding!! Ricardo Peralta was very welcoming, courteous and friendly. Answered every question that I had. Made me feel at home. Overall, the experience was spe Ricardo Peralta was very welcoming, courteous and friendly. Answered every question that I had. Made me feel at home. Overall, the experience was spectacular!! Will definitely recommend! More

Horrible, stressful, unpleasant experience. Unprofessional customer service -rude, liars, did not pass messages. Unprofessional mechanics - broke windshield, while doing recall, overflowed and s Unprofessional customer service -rude, liars, did not pass messages. Unprofessional mechanics - broke windshield, while doing recall, overflowed and spilled the oil, while changing, scratches all over my car.Unprofessional management - waited for Mike Villano, the service manager, for over 30 minutes, no apology for the poor work of his mechanics. Edwin, my service adviser, pretended that he does not know me, when I brought back my car with oil spill. Horrible, stressful, unpleasant experience. Only the greening guy was very pleasant and helpful. More

Great atención All employees are very kind and they gave me a great service.also they have a waiting room with coffee . They have transportation for the costumers.e All employees are very kind and they gave me a great service.also they have a waiting room with coffee . They have transportation for the costumers.edwin Meza is a great employe he took my car very quickly. More

Great! Attended to right away! Great accommodation while you wait. I need ten more words for this review and I like to keep it short and simple Attended to right away! Great accommodation while you wait. I need ten more words for this review and I like to keep it short and simple More

ELDER LAW!!! OK so these people took advantage of a senior citizen~my father in law!!!! They blatantly took advantage of his state of mind and ran off with it!!! OK so these people took advantage of a senior citizen~my father in law!!!! They blatantly took advantage of his state of mind and ran off with it!!! My father in law says that Jesse was of course sugar coating everything and he did not even realize what actually happened. They are NOT TRUSTWORTHY (what car sales person is?!?).. I get that they want to make a sell but to scoop to this level???!!! Jesse is the salesman and I am applaud at this behavior. Jesse not only did he swindle him into a really horrific contract but he even drove my father in law's car back home..knowing that if the customer takes the NEW car out the lot themselves~that it's a done deal! We went back and they said "well he came to us" BUT THEY KNEW WHAT THEY WERE DOING!!!! THEY CONSCIOUSLY TOOK ADVANTAGE knowing that they would get him locked into a deal that NO SANE PERSON WOULD SIGN!!!!! This behavior is absolutely APPALLING~SHAMEFUL, UNETHICAL, REPULSIVE!!!! JESSE AND CREW~ SHAME ON YOU!!!! YOU GUYS DO NOT KNOW ABOUT THE "ELDER LAW"!!! You wouldn't like it if this would happen to a family member of YOURS!!! and if anyone says "well you shouldn't let your father in law out, etc" you do not know how it feels to be in this position! better believe that I will report this to the better business bureau AND I ENCOURAGE EVERY SINGLE PERSON THAT HAS HAD A BAD EXPERIENCE TO DO SO!!! DO NOT GO TO THIS DEALERSHIP!!! More

Perfect Service I had perfect service on my Sentra on Sat, 3-25-2017. My customer service representative, Gabriel Gonzalez gave 100% attention to the requirements tha I had perfect service on my Sentra on Sat, 3-25-2017. My customer service representative, Gabriel Gonzalez gave 100% attention to the requirements that my car needed. I have been a customer since 1979 and always receive excellent service. Thanks, Paul. More

Best repair experience Went to the Nissan of Van Nuys for my wives Sentra. Not only are they attentive when you arrive but they make sure they attend you great. Michael the Went to the Nissan of Van Nuys for my wives Sentra. Not only are they attentive when you arrive but they make sure they attend you great. Michael the service director is a total gentleman and makes sure if someone isn't helping you, he himself will help you. Jose also did a great job in following up with us as soon as the car is ready. Our repairs were supposed to be pretty cost heavy but they make sure to do they're research, and we found Nissan warranty covers. Also when they were not there all the other service employees are checking in with you. If my service engine light on our Nissan turns back on again, I feel safe knowing I will feel satisfied with heir work. More

Super easy ! My husband and I couldn't be happier with our experience. Alan Martinez sold us our 2017 Nissan Rogue and made everything easy for us. Thank you, Alan My husband and I couldn't be happier with our experience. Alan Martinez sold us our 2017 Nissan Rogue and made everything easy for us. Thank you, Alan! More