Nissan of Van Nuys

The SERVICE department of the Nissan Van Nuys is great I have had my service three times at the Nissan Van Nuys. The staff here are friendly and helpful. No pressure at all on any recommended service. The I have had my service three times at the Nissan Van Nuys. The staff here are friendly and helpful. No pressure at all on any recommended service. The free hand car wash is great, though it will take longer time at busy days (like Saturdays or Sundays). More

Very pleased. Regular oil change. Blanca was very cheerful and attentive. A defective motor mount was found, and Blanca had the mechanic replace it under warranty. Regular oil change. Blanca was very cheerful and attentive. A defective motor mount was found, and Blanca had the mechanic replace it under warranty. The work. was done very quickly, my car was washed, and I was on my way with very little delay. It was a nice experience. More

Very pleased with our service visit We were very pleased with our visit to the dealership. Luciano took care of our car, made recommendations and took care of everything. They were quick We were very pleased with our visit to the dealership. Luciano took care of our car, made recommendations and took care of everything. They were quick and courteous. They made repairs and service checks to the car, took care of us and we were happy to see they even did a wonderful wash of our vehicle. When we pick up our leaf, Luciano went over it and explained what they did and why. Thank you Luciano and Nissan of Van Nuys More

Excellence Everyone here is amazing, friendly & caring. Pedro really showed care for my best interest. I didn't feel pressured like most car dealerships mak Everyone here is amazing, friendly & caring. Pedro really showed care for my best interest. I didn't feel pressured like most car dealerships make you feel. They will work with you and your budget. I will most definitely recommend Nissan of Van Nuys to everyone I know! As I am sure they will not disappoint. They are truly the best! Sincerely, Lissette More

Service After a not so stellar previous service visit I must acknowledge what a spectacular job they did in turning my opinion around. Luciano (and Supervisor After a not so stellar previous service visit I must acknowledge what a spectacular job they did in turning my opinion around. Luciano (and Supervisor Mike V) went above and beyond on my latest visit and actually took care of extra items I did not originally come in for. They were prompt, friendly and had my car ready when they said they would. Yes i would recommend this service department to others. More

Service Department Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and r Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and running properly. I still have to bring back my car to have the things he explained what is needed to be fix. More

Service department Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she comm Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she communicates the plan of work and adheres to it in timely fashion. I feel greatful for her help and positive attitude! Lana More

Selfish Sales Manager One of the sales managers there was very rude, selfish, and had ZERO customer service skills after selling me a car and me following up on an issue wi One of the sales managers there was very rude, selfish, and had ZERO customer service skills after selling me a car and me following up on an issue with it from the sale....just goes to show after this guy got his commission from my sale he cares a ZERO bit about customers and only his pocket! More

great experience ready to come back soon ! thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come back and to recomend. More

Excellent Service Luciano Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed to get my vehicle up and running properly. I did have to leave my car at Van Nuys Nissan for the night but they supplied me with a loaner car. Allowing me to finish my necessary shopping for the day and return home. Luciano kept me informed every step of the way so that all my concerns where answered. I picked up the car the next day and he went over everything that was done to put the car back in tip top shape. This was exceptional service and Luciano is a true asset to Nissan. More