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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
747 Reviews

747 Reviews of Nissan of Van Nuys - Service Center

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February 24, 2025

First why died it take 2 hours for an oil change. Second the workers lie. They told me some glue was in my glove department and had been used in my car but when I looked there was no glue so that jus More

by tj.rich4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genesis Reynoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Nissan of Van Nuys responded

Tj.rich4, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (866) 267-2092 so we can assist you further.

Feb 28, 2025 -

Nissan of Van Nuys responded

Tj.rich4, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (866) 267-2092 so we can assist you further.

February 24, 2025

The Van Nuys Nissan Service Center is pleasant place to take my car for service. They have a clean and friendly environment. Everyone is kind and helpful when you get there. I have been going to this the l More

by JUSTINAOTAROLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Nissan of Van Nuys responded

Hi Justinaotarola, thank you so much for your positive comments about Nissan Of Van Nuys! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2025

Outstanding service . Good customer care, friendly and clean environment . I recommend it to any one More

by LEGALRANSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Nissan of Van Nuys responded

Legalransom, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

Don Nazario es muy responsable y profesional en su trabajo siempre me a atendido muy bien. More

by JBAGHETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazario
Feb 27, 2025 -

Nissan of Van Nuys responded

Hi Jbaghetti, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

Adolfo from the service department was amazing. He’s is kind and had great energy when he greeted us. You are lucky to have him. More

by eddiecalderon69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo
Feb 27, 2025 -

Nissan of Van Nuys responded

Hi Eddiecalderon69, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2025

We didn’t have any appointment and Fernando Noguera help us right away Thank you More

by sergiogh67@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Nissan of Van Nuys responded

Sergiogh67@icloud.com, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

All the employees are very courteous and friendly, good service they done with my car More

by Alat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando my technician
Feb 27, 2025 -

Nissan of Van Nuys responded

Hi Alat, thank you so much for your positive comments about Nissan Of Van Nuys! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Great service, good price. Totally satisfied overall - will definitely consider coming back if further service is needed More

by derekthalken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Nissan of Van Nuys responded

Derekthalken, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

Genesis was great, she was able to get my service done in less time than she promised. Which is great cuz I was pressed for time. More

by sm4film
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Nissan of Van Nuys responded

Hi Sm4film, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Feb 23, 2025 -

Nissan of Van Nuys responded

Hello Sm4film, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2025

Nizario was the best he was very helpful! I give him a 10/10 he was very knowledgeable! More

by smithjermaine2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Nissan of Van Nuys responded

Smithjermaine2010, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 23, 2025 -

Nissan of Van Nuys responded

Smithjermaine2010, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

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