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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
764 Reviews

764 Reviews of Nissan of Van Nuys - Service Center

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June 14, 2025

Not so good. Need to be more careful in handling the cars Customers must not worry leaving their cars in the dealership More

by JUNABRAVO
Recommend Dealer
No
Employees Worked With
Kimberly Banuelos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Banuelos
Jun 18, 2025 -

Nissan of Van Nuys responded

Junabravo, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Nissan Of Van Nuys (866) 267-2092

June 13, 2025

My service consultant, Mr. Alvarado is very professional, he demonstrated the expertise in Nissan vehicles, he ensured all repairs and maintenance of my family’s Nissan are alw More

by Veryold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Nissan of Van Nuys responded

Hi Veryold, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 15, 2025 -

Nissan of Van Nuys responded

Hi Veryold, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

Nazario is an excellent service person who will help you with all your needs and he’s very courteous . More

by BUTLER2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Nissan of Van Nuys responded

Butler2013, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

Service was satisfactory the service advisor is really very knowledgeable and efficient he has done everything right More

by nielkazuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Nissan of Van Nuys responded

Hi Nielkazuniga, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

The team at Van Nuys provided a great and fast service. They were very helpful and professional. Keep up the good work More

by jrady
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Nissan of Van Nuys responded

Jrady, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2025

Relatively fast service. James Alvarado is a courteous service advisor. I'll be glad to have him again. More

by leonidgolubitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Nissan of Van Nuys responded

Hi Leonidgolubitsky, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 09, 2025

They were very polite and professional. They were wonderful, they listened and cared. Thank you. More

by Chena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Chena, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2025

James was extremely helpful and professional. I really appreciate him going the extra mile in trying to resolve the issues my car had. Keep up the good work. More

by nestormarroquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Nestormarroquin, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

FANTASTIC! ! They are the best and they are very close to my house. Courtesy shuttle is very important to me. More

by SZNNMET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Hi Sznnmet, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2025

Awesome service! Keep on with a great job you have been doing! No complaints regarding the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Bob, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.