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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
719 Reviews

719 Reviews of Nissan of Van Nuys - Service Center

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June 23, 2024

Great customer service, I had a really good experience at this location. Gabriela was very helpful in advising me on the current condition of my vehicle and how long it would take to do the updates on my car More

by DPATTERSON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

I've been bringing my 2016 rogue for service here for years (not under warranty). The prices are reasonable & quality/service is good. Staff is usually friendly & professional More

by M.anna13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
June 21, 2024

Genesis was the best! Honest but also very kind! Loved having as my car consultant! More

by WALTERRBANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
June 20, 2024

Good customer service by Gabriela always there to help out ,my car always get the service done base to her recommendations are always good to follow . More

by Mylittlejj29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
June 18, 2024

Personally the best, I bought my first car here more than 20 years ago, and here i am again with my rogue, happy great personal. More

by CURIELA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado 5 stars for him.
June 13, 2024

I HAVE BEEN CUSTOMER SINCE 2000,I DID BUY 2 NISSAN PATHFINDER,NAZARIO IS ONE OF THE EXCELLENT SERVICES DEPATMENT,.HONEST..KIND,ALWAYS COMING BACK BECAUSE NAZARIO,ALWAYS POLITE.BUT ,NAME A MANAGER More

by mgreenwood13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NAZARIO
June 13, 2024

The service staff was incredibly helpful, thorough, timely, and professional. Thank you for making our service so easy and affordable. More

by IDELJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
June 11, 2024

Every team member was very friendly and helpful. The process was fairly easy and painless. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
June 11, 2024

Rude customer service from cashier and my car wasn’t ready when I picked it up and it wasn’t washed. The cashier over charged me $129.00 when I questioned her so ok, I’ll refund you the $129.00. More

by CBOWLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
June 11, 2024

Nazario is #1,he is always helpful for me, thanks,they are very serious about their job More

by r_banayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario
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