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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
765 Reviews

765 Reviews of Nissan of Van Nuys - Service Center

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June 08, 2025

FANTASTIC! ! They are the best and they are very close to my house. Courtesy shuttle is very important to me. More

by SZNNMET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Hi Sznnmet, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2025

Came in with a problem. Told me to go home. Insisted he sees it anyways. Ends up charging me over $1000 in repairs More

by Wreyes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Noguera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Need a face to confirm
Jun 14, 2025 -

Nissan of Van Nuys responded

Wreyes88, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Nissan Of Van Nuys (866) 267-2092

June 07, 2025

These guys are great, will keep coming back while I own my Nissan. Friendly, fast, clean and always a pleasure to work with! More

by linda.orel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Linda.orel, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2025

Fernando was very attentive and considerate. The person who welcome me when I arrive was also very on top of everything and directed me where I needed to go, as it was my first time in this loca More

by Genesis Canas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Hi Genesis Canas, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2025

I have never been treated the way I was treated at your place, Gabriel was amazing, so was Kevin. I think I will take my car to Van Nuts Dealership instead of anywhere else that I’ve used to take it. Tha More

by parisouz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, I don’t know his last name.
Jun 14, 2025 -

Nissan of Van Nuys responded

Parisouz, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Great experience at Nissan of Van Nuys' service center - night and day compared to my experience at Downtown LA. I will return. More

by ctsmiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Hi Ctsmiao, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

What I really love from this dealer is the service department Nazario excellent person and his personality as well More

by DELILAHBAINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Hi Delilahbains, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (866) 267-2092 so we may assist you in moving forward towards a resolution.

June 06, 2025

Service consultant, James Alvarado is very professional, well knowledged, has give valuable service to my family and our Nissan Altima. We trust his service. Definitely we will continue comeback to James fo More

by Veryold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Hi Veryold, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

The service that Gabriela gives to me is beyond exceptional. She makes sure my car is in and out of the shop fast and she also makes sure it’s washed. Amazing work ! More

by KAVAOROZCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Hi Kavaorozco, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2025

Always a pleasure to deal with Fernando and get my car serviced or any other issue that might pop up always pleased with the customer service and the kindness I receive. More

by yamoffett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Nissan of Van Nuys responded

Yamoffett, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

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