Nissan of Van Nuys - Service Center

great service I sat an appointment on Saturday morning, took two hours and the service was great. Employes were respectful and gave me a clear information about t I sat an appointment on Saturday morning, took two hours and the service was great. Employes were respectful and gave me a clear information about the service and updates on next service. Thanks! More

Excellent customer service I went in for an oil change on a busy Friday afternoon and Blanca took quick care of getting my car in. Evey one from the Service manager down to the I went in for an oil change on a busy Friday afternoon and Blanca took quick care of getting my car in. Evey one from the Service manager down to the tech who brought me back my car were extremely friendly . They made me feel that my time was important. I would tell everyone I know what a great service Dept this dealership has under the leadership of Mike Villano. More

Service visit was truly exceptional!!! Service visit was very good .. All my complaints were resolved ... Service personnel were truly helpful especially the service adviser who was excepti Service visit was very good .. All my complaints were resolved ... Service personnel were truly helpful especially the service adviser who was exceptionally efficient and helpful. More

Beyond fantastic The best thing I ever did was buy a Nissan the second best thing I ever did was switch to this location. Super fast service, extremely friendly and he The best thing I ever did was buy a Nissan the second best thing I ever did was switch to this location. Super fast service, extremely friendly and helpful. All the staff make your experience amazing and Gabriel Gonzalez has made a lifetime customer of this dealership! Keep up the good work and hopefully I only have to visit for maintenance but if not I look forward to the awesome service you guys provide! More

Just wonderful . Made an appointment online droped the car off I was shuttle home I was contacted when car was ready shuttle came and picked me up they did wonderf . Made an appointment online droped the car off I was shuttle home I was contacted when car was ready shuttle came and picked me up they did wonderful work and I was charge less than I expected recall notices fixed top-notch to the dealership More

service and more. why is it never just a oil change... Michael villano took care of me - turned out fine but took a while to get there - I will come back for another vi why is it never just a oil change... Michael villano took care of me - turned out fine but took a while to get there - I will come back for another visit and take it from there More

Great experience every time! Even though a change of ownership and staff took place a couple of years back, the experience has gotten better. Straight out in simple words, profess Even though a change of ownership and staff took place a couple of years back, the experience has gotten better. Straight out in simple words, professional, friendly and courteous. Kudos to Gabriel who has assisted me for doing an exceptional job. More

Fantastic Service Along with the fantastic service of Nissan of Van Nuys, the convenience offered by the dealership will keep me coming back for all my subsequent servi Along with the fantastic service of Nissan of Van Nuys, the convenience offered by the dealership will keep me coming back for all my subsequent servicing. I live and work on the west side of LA where there are no longer any Nissan/Infiniti dealerships to service my automobile. Using a shuttle or arranging a ride is incredibly difficult due to traffic on the I-405, but in each of the 3 visits to Nissan of Van Nuys I was able to obtain a loaner car so that I could drop the car off at noon on one day and subsequently pick it up at noon on another day. Plus, having the loaner was extremely useful since in 2 of those 3 visits the work took more than a day and I would have been without transportation if it weren't for the loaner car. More

Always a great experiece!! I am beyond happy with the service and sales team EVERY single visit. They are always prompt, professional, and go out of the way to help!! Even bette I am beyond happy with the service and sales team EVERY single visit. They are always prompt, professional, and go out of the way to help!! Even better, I am informed of any recalls or actions needed for my car up front, and leave satisfied with no questions or concerns. This recent visit, Gabriel took amazing care for me. Even with a busy day and hefty schedule, he got my car serviced within 2 hours, including fixing a recall. He was extremely nice and helpful, and made sure I knew what was going on, as well as what was and wasn't covered under my warranty. I will definitely be back time and again! More

Excellent Customer Service I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some additional work done that was recommended. I was offered a loaner car for the week that it took to install the transmission, which was a great benefit. The customer service representative that I dealt with on both occasions was Luciano Carbone. He was very knowledgeable and customer service oriented. I like that in any company, but especially when dealing with your car, which can be a great expense. More