Nissan of Van Nuys - Service Center

Never received call back Jo Ann of Service Dept called me. I called back in 20 minutes. Never heard from her. I sent an email. Never heard from her. I called today to see if c Jo Ann of Service Dept called me. I called back in 20 minutes. Never heard from her. I sent an email. Never heard from her. I called today to see if complimentary oil change was still valid. Rep kept me on the phone to check then kept me waiting again for 10 minutes. I hung up. When I called back she said she had to ask Service who were busy. Never bothered telling me. I told them if I did not hear by 1:00 PM I would just go elsewhere. That gave them 3 hrs to call back. More

Excellent She was very helpful and I felt very comfortable. She took care of all my concerns. I love that there's more female in the service department. It's ab She was very helpful and I felt very comfortable. She took care of all my concerns. I love that there's more female in the service department. It's about time. More

Amazing!!! Welcoming, attentive and fast service. I live in Downey and choose to drive to van nuys because they always exceed my expectations. Welcoming, attentive and fast service. I live in Downey and choose to drive to van nuys because they always exceed my expectations. More

Outstanding Luciano made my visit very special. I purchased my 3rd Nissan Sentra in Jan 2016 and Luciano provided outstanding service.This was my first service on Luciano made my visit very special. I purchased my 3rd Nissan Sentra in Jan 2016 and Luciano provided outstanding service.This was my first service on my new Sentra. More

Great Service The employees completely understood what I was going through and helped me out as soon as they could! They all were very helpful and friendly The employees completely understood what I was going through and helped me out as soon as they could! They all were very helpful and friendly More

Amazing experience! Took my Nissan Juke in for service and Edwin was awesome! He greeted me with a smile the moment I arrived and my vehicle was serviced in a timely mann Took my Nissan Juke in for service and Edwin was awesome! He greeted me with a smile the moment I arrived and my vehicle was serviced in a timely manner. Always an amazing experience at this dealership. Thank you Edwin and thank you Nissan! :) More

Always Awesome Sauce Performance and Service Ever since I bought my car and the Nissan dealership moved out of my area, Nissan of Van Nuys has been taking great care of my car and Always Awesome Ever since I bought my car and the Nissan dealership moved out of my area, Nissan of Van Nuys has been taking great care of my car and Always Awesome Sauce Performance and Service. More

Van Nuys Nissan I bring both my Nissans to Van Nuys Nissan...I've never been disappointed with the high level of service and concern that I was treated well...I highl I bring both my Nissans to Van Nuys Nissan...I've never been disappointed with the high level of service and concern that I was treated well...I highly recommend them. More

If it comes to warranted work on your vehicle well They will give you the run around. Tell you that you need to go to the dealership you bought it from. Tell you that you have problems you don't have t They will give you the run around. Tell you that you need to go to the dealership you bought it from. Tell you that you have problems you don't have that need repairing. Won't warrant something that is under 9000 miles , where the Nissan Dealership I purchased from did. They speak down to you and try to intimidate you in the Service Managers office when you say you'll call 1800Nissan1 with your problems with them. These guys are horrible. If you need an oil change or anything service wise, just go next door to Infiniti , they treat you well and listen to you when you have an issue rather than stare at you not listening. More

Great Group of Professionals Love the service department at this dealership. Luciano and Gabriel are outstanding and make it so easy to get my car serviced. Samantha is always Love the service department at this dealership. Luciano and Gabriel are outstanding and make it so easy to get my car serviced. Samantha is always cheerful and knowledgeable in the cashier area. Great job done by the whole team! More