Nissan of Van Nuys - Service Center

Fantastic Service Along with the fantastic service of Nissan of Van Nuys, the convenience offered by the dealership will keep me coming back for all my subsequent servi Along with the fantastic service of Nissan of Van Nuys, the convenience offered by the dealership will keep me coming back for all my subsequent servicing. I live and work on the west side of LA where there are no longer any Nissan/Infiniti dealerships to service my automobile. Using a shuttle or arranging a ride is incredibly difficult due to traffic on the I-405, but in each of the 3 visits to Nissan of Van Nuys I was able to obtain a loaner car so that I could drop the car off at noon on one day and subsequently pick it up at noon on another day. Plus, having the loaner was extremely useful since in 2 of those 3 visits the work took more than a day and I would have been without transportation if it weren't for the loaner car. More

Always a great experiece!! I am beyond happy with the service and sales team EVERY single visit. They are always prompt, professional, and go out of the way to help!! Even bette I am beyond happy with the service and sales team EVERY single visit. They are always prompt, professional, and go out of the way to help!! Even better, I am informed of any recalls or actions needed for my car up front, and leave satisfied with no questions or concerns. This recent visit, Gabriel took amazing care for me. Even with a busy day and hefty schedule, he got my car serviced within 2 hours, including fixing a recall. He was extremely nice and helpful, and made sure I knew what was going on, as well as what was and wasn't covered under my warranty. I will definitely be back time and again! More

Excellent Customer Service I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some additional work done that was recommended. I was offered a loaner car for the week that it took to install the transmission, which was a great benefit. The customer service representative that I dealt with on both occasions was Luciano Carbone. He was very knowledgeable and customer service oriented. I like that in any company, but especially when dealing with your car, which can be a great expense. More

Great Service I liked the cost of service, and the time it took and the great attitude of the service manager who took care of the transaction Will def go back I liked the cost of service, and the time it took and the great attitude of the service manager who took care of the transaction Will def go back More

fast, great service! Made my appointment on line the night before, showed up late and they didn't make me wait. Saw me right away and had more out within an hour and a hal Made my appointment on line the night before, showed up late and they didn't make me wait. Saw me right away and had more out within an hour and a half like they estimated. More

Service Made an appointment early in the morning. They said I might have to wait. I drove in 10 minutes after making the appointment and I did not wait. Gabri Made an appointment early in the morning. They said I might have to wait. I drove in 10 minutes after making the appointment and I did not wait. Gabriel was nice and gave me the car back before the promised time. More

the best costumer service The best costumer service. They will take care of the situation up to the very last minute. keep up the good work nissan of van nuys. The best costumer service. They will take care of the situation up to the very last minute. keep up the good work nissan of van nuys. More

Gabriel is the best person here!! I take my 2015 Altima to get serviced by Gabriel. I give him a time limit and he ALWAYS meet it. He's the reason why I keep coming back. I take my 2015 Altima to get serviced by Gabriel. I give him a time limit and he ALWAYS meet it. He's the reason why I keep coming back. More

Oil change service Took my Rogue in for an Oil change and was helped by Gabriel Gonzalez. He was very professional and plesant too deal with. The service was completed m Took my Rogue in for an Oil change and was helped by Gabriel Gonzalez. He was very professional and plesant too deal with. The service was completed much sooner than expected. More

Great Over all He was very nice, and professional. He did a great job. He had trouble pronouncing my name but it's ok evyerone does. Over all He was very nice, and professional. He did a great job. He had trouble pronouncing my name but it's ok evyerone does. More