Nissan of Van Nuys - Service Center

Excellent Customer Service I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some additional work done that was recommended. I was offered a loaner car for the week that it took to install the transmission, which was a great benefit. The customer service representative that I dealt with on both occasions was Luciano Carbone. He was very knowledgeable and customer service oriented. I like that in any company, but especially when dealing with your car, which can be a great expense. More

Great Service I liked the cost of service, and the time it took and the great attitude of the service manager who took care of the transaction Will def go back I liked the cost of service, and the time it took and the great attitude of the service manager who took care of the transaction Will def go back More

Service Made an appointment early in the morning. They said I might have to wait. I drove in 10 minutes after making the appointment and I did not wait. Gabri Made an appointment early in the morning. They said I might have to wait. I drove in 10 minutes after making the appointment and I did not wait. Gabriel was nice and gave me the car back before the promised time. More

fast, great service! Made my appointment on line the night before, showed up late and they didn't make me wait. Saw me right away and had more out within an hour and a hal Made my appointment on line the night before, showed up late and they didn't make me wait. Saw me right away and had more out within an hour and a half like they estimated. More

the best costumer service The best costumer service. They will take care of the situation up to the very last minute. keep up the good work nissan of van nuys. The best costumer service. They will take care of the situation up to the very last minute. keep up the good work nissan of van nuys. More

Gabriel is the best person here!! I take my 2015 Altima to get serviced by Gabriel. I give him a time limit and he ALWAYS meet it. He's the reason why I keep coming back. I take my 2015 Altima to get serviced by Gabriel. I give him a time limit and he ALWAYS meet it. He's the reason why I keep coming back. More

Oil change service Took my Rogue in for an Oil change and was helped by Gabriel Gonzalez. He was very professional and plesant too deal with. The service was completed m Took my Rogue in for an Oil change and was helped by Gabriel Gonzalez. He was very professional and plesant too deal with. The service was completed much sooner than expected. More

Great Over all He was very nice, and professional. He did a great job. He had trouble pronouncing my name but it's ok evyerone does. Over all He was very nice, and professional. He did a great job. He had trouble pronouncing my name but it's ok evyerone does. More

Customer Survey I was very pleased with my experience at the Nissan service. Mr. Gonzalez was friendly and attentive. The job was completed in the specified time. Mr I was very pleased with my experience at the Nissan service. Mr. Gonzalez was friendly and attentive. The job was completed in the specified time. Mr. Gonzales deserves five stars! Ihe is to be commended. Keep up the good work. More

Great Customer Service! :) Edwin was my service rep and he takes customer service to another level. He was in a cheerful mood and made me feel welcome. My car was ready when he Edwin was my service rep and he takes customer service to another level. He was in a cheerful mood and made me feel welcome. My car was ready when he said it would be and it was a great experience overall. This is by far the best Nissan Dealership! OUTSTANDING CUSTOMER SERVICE! Thanks Edwin and thanks Nissan for having such an awesome employee! More