Nissan of Van Nuys - Service Center
Sherman Oaks, CA
703 Reviews of Nissan of Van Nuys - Service Center
Service Department Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and r Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and running properly. I still have to bring back my car to have the things he explained what is needed to be fix. More
Service department Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she comm Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she communicates the plan of work and adheres to it in timely fashion. I feel greatful for her help and positive attitude! Lana More
Excellent Service Luciano Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed to get my vehicle up and running properly. I did have to leave my car at Van Nuys Nissan for the night but they supplied me with a loaner car. Allowing me to finish my necessary shopping for the day and return home. Luciano kept me informed every step of the way so that all my concerns where answered. I picked up the car the next day and he went over everything that was done to put the car back in tip top shape. This was exceptional service and Luciano is a true asset to Nissan. More
great experience ready to come back soon ! thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come back and to recomend. More
Honest people with a great job My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about what's needed to be repaired according to priority of repairs or replacement. They don't push or pressure that everything has to be fix in one setting not unless it put you in danger, they always have honest opinions. Courtesy wise, they're the BEST AMONG THE BEST... That's why I'm still with this service place. Kudos to Eric Diaz and Luciano Carbone and technicians for diagnosing any condition of my van..???????????? More
Great Service The service team at Van Nuys Nissan has exceeded my expectations at every encounter. I feel like I have a personal relationship with Gabriel Gonzales The service team at Van Nuys Nissan has exceeded my expectations at every encounter. I feel like I have a personal relationship with Gabriel Gonzales and the service team. They are understanding about my time, needs & budget. We have 2 Nissans and while Van Nuys Nissan is not the closest dealership, i feel they are the best. I really appreciate how they take care of us! More
Very good I had a problem with my car called and brought my car in and was met by Advisor Gabriel Gonzales who got all the paper work done and got my car servic I had a problem with my car called and brought my car in and was met by Advisor Gabriel Gonzales who got all the paper work done and got my car serviced in a timely manner... More
Service Evsluation My customer service person was very nice. My appointment time was honored and the work was done in a very timely fashion. The workmanship was goo My customer service person was very nice. My appointment time was honored and the work was done in a very timely fashion. The workmanship was good. I also appreciated the car wash! More
Awesome, honest service department Love the service department at Nissan of Van Nuys. Eric Diaz is the man, always giving me an honest assessment of what needs to be done on my car imm Love the service department at Nissan of Van Nuys. Eric Diaz is the man, always giving me an honest assessment of what needs to be done on my car immediately and what we can watch. He even brings a tech around to explain everything to me. I've made the mistake of going elsewhere for an oil change, getting oversold on services I don't need. I come into Nissan for the multi point inspection and feel confident leaving. One of the owners, Barry, even personally pulled my car around. 5 stars for great consistent service! More
First Time At Nissan Service Thank you Nissan for taking the time to attend to my inquiries & service my new car. The fact that it took less time than expected was refreshing. I Thank you Nissan for taking the time to attend to my inquiries & service my new car. The fact that it took less time than expected was refreshing. I look forward to many years of fine service. More