Nissan of Van Nuys - Service Center

First Time Visit I just moved here from Ohio and my car needed an oil change and tire rotation.(and a car wash really bad, from driving over 2,200 miles) This was the I just moved here from Ohio and my car needed an oil change and tire rotation.(and a car wash really bad, from driving over 2,200 miles) This was the first time I had ever scheduled an appointment with this dealership or online and I would have to say they did a great job and made me feel like a long lost friend, I have already told my co workers if they need an oil change to come here. Thanks for making me feel at home. More

Safety Recall Inspection Easily scheduled an appointment to check the car; waited in a dealership lounge (with drinks and WiFi and TV) while the inspection was getting done; w Easily scheduled an appointment to check the car; waited in a dealership lounge (with drinks and WiFi and TV) while the inspection was getting done; was told to wait 2 hours - that's exactly how long it took; the guys even washed and vacuumed the car (even though I paid $0 for the service). No problems! Highly recommended! More

Routine Oil Change I took my car in for a routine oil change. I had made an appointment with Eric Diaz the night before on NissanofVanNuys.com. Eric has always been fr I took my car in for a routine oil change. I had made an appointment with Eric Diaz the night before on NissanofVanNuys.com. Eric has always been friendly and efficient in the past. And this time was no different. I go here not only because I can count on the quality of the work, but also because I know I can trust my service adviser. Thanks, Eric. Continue the great work! More

first service appointment went very smoothly, I was helped by Gabriel and he had my car ready in the time promised. Very professional and I highly recommend anyone to get their went very smoothly, I was helped by Gabriel and he had my car ready in the time promised. Very professional and I highly recommend anyone to get their car serviced here. More

A BRIGHT LIGHT In a time when great servce has become so ilusive, Michael Villano and team have proven to be a bright light in the lost art of great service. I recen In a time when great servce has become so ilusive, Michael Villano and team have proven to be a bright light in the lost art of great service. I recently visited the dealership needing only an oil change and felt taken care of the minute I drove onto the lot. Fast work while I waited and service beyond the call of duty. Good there for your Nissan service, you won't be disappointed. More

This is what service should be all about!! I was greeted with a friendly smile and referred to the next available service tech. I brought my 350Z for an oil and air filter change and they took I was greeted with a friendly smile and referred to the next available service tech. I brought my 350Z for an oil and air filter change and they took care of my car quickly and even gave me a free car wash. I felt welcomed and felt they truly care for the customer's needs. I was informed what my car would need the next time it needed a service because they did a complimentary multipoint check. I will recommend this place to my friends. More

Muy buen servicio Siempre tengo buenas experiencias en el servicio de mi carro. Esta vez no fue la excepción y Luciano me ayudo mucho. Dejaron mi auto muy bien y a tiem Siempre tengo buenas experiencias en el servicio de mi carro. Esta vez no fue la excepción y Luciano me ayudo mucho. Dejaron mi auto muy bien y a tiempo. Me encanta que pueden hablar en Español conmigo. Gracias. I always get great service, Luciano helped me a lot. My car is perfect now. I loved they can speak Spanish. Thank you. More

The Service My son took my car in for me and he said he thought he would be waiting for a long while but he said no. He got some prices for me for something I wil My son took my car in for me and he said he thought he would be waiting for a long while but he said no. He got some prices for me for something I will need later on, Thank you so much More

Great Service I always get great service from my service consultant. He is always friendly and does everything he can to make the visit as pleasant as possible. B I always get great service from my service consultant. He is always friendly and does everything he can to make the visit as pleasant as possible. Because of his service I keep coming back to Nissan Van Nuys More

Overall Great Experience I took my Murano in for a regular oil change. After speaking with Luciano, decided to perform a few other maintenance requirements. After a few hour I took my Murano in for a regular oil change. After speaking with Luciano, decided to perform a few other maintenance requirements. After a few hours, received a call stating there were other damaged parts and an oil leak. Luciano immediately informed me what the cost would be and what was covered in my extended warranty. Needless to say, the upfront communication was extremely appreciated in what ended up being a seamless service experience. I will certainly return and deal directly with Luciano for all future needs. More