Nissan of Van Nuys - Service Center

changed mind after service problem with car not fixed… brand new car and there was a problem with the interior and been months but no one is returning calls to fix problem with car not fixed… brand new car and there was a problem with the interior and been months but no one is returning calls to fix More

Bill and Eric were life savers for my car. I originally came in for a computer recall. as i was on my way my check engine soon lite came on. they were as kind thoughtful and COVERED ALL THE POSSIBLE QUESTI came in for a computer recall. as i was on my way my check engine soon lite came on. they were as kind thoughtful and COVERED ALL THE POSSIBLE QUESTIONS THAT could be. it was so impressive how hard they tried to please. They found the problem and i was so impressed with the service AND PRICE I WAS SHOCKED. WHEN i got in my car and drove away it drove like a charm. I must say that i was completely satisfied and impressed.They have most defiantly earned my return business and should be given bonuses or paid top dollar salary's for there tremendous positive and helpful attitudes and, good work. Good job guys. Thanks from Sheldon Scott Silverman. More

Although this was only the second time i had had Cesar as a Service Representative, he recognized me and called me by name right away. Cesar was off the following day, when i needed to return my car once th a Service Representative, he recognized me and called me by name right away. Cesar was off the following day, when i needed to return my car once the part had been received, and Mike recognized me as well. There was some confusion as to whether the generic part I had chosen (over OEM) would be suitable, and Mike kept me informed of the process AND made some excellent suggestions for alternatives if the part ended up not being OK. (It was). More