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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,450 Reviews

4000 Kell W Blvd

Wichita Falls, TX

76309

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1,450 Reviews of Nissan of Wichita Falls

October 22, 2021

My problem was not solved! I bright in for noise when turning it was not even mentioned ! And for the malfunction light that’s been on! The service guy insisted that my vehicle was wrecked ! Now that i l More

by THALL2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Gordon
Nov 11, 2021 -

Nissan of Wichita Falls responded

Hi Thall2001, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We have reviewed the video of your vehicle at our business and it was not wrecked. we take pride in taking care of our customers and if something like that were to happen, we can assure you we would be upfront and honest with you.

October 21, 2021

The service department was very efficient and couteous. It didn't take long at all to get my vehicle serviced. They done a super job. More

by DORISCLIFTON65
Recommend Dealer
Yes
Employees Worked With
I dont know all tbe names of them thst helped but they all would if been fabulous
Oct 23, 2021 -

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2021

Very friendly, and my salesman kept me informed on the certain car I was wanting More

by G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Rocky Young
Oct 23, 2021 -

Nissan of Wichita Falls responded

Hi G, we are very happy to have provided you with such a positive experience!

October 19, 2021

Good service and very quick I like because is really faster and employees have been able to find the best customer service ever and they are always friendly with customers More

by KENYAALE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Jorge Sotelo
Oct 23, 2021 -

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2021

Staff were polite and professional! I appreciate their attitude, explanation and friendliness! Will be back! More

by SWILSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Shawn Neal
Oct 23, 2021 -

Nissan of Wichita Falls responded

Hi Swilson13, we are very happy to have provided you with such a positive experience!

October 16, 2021

Excellent customer service. Everything I’ve had do has been done well. I highly recommend. More

by b_pate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Oct 23, 2021 -

Nissan of Wichita Falls responded

B_pate, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Wichita Falls!

October 15, 2021

Great service never felt rushed or pressured. They didn't try to sell me a bunch of extra BS I didn't need either. More

by KERRI323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Nelson Castillo
Oct 23, 2021 -

Nissan of Wichita Falls responded

Hi Kerri323, we are very happy to have provided you with such a positive experience!

October 15, 2021

Top notch service. They were able to get me in And out of there in no time. The employees were very friendly and helpful. Thanks a lot Nissan of Wichita Falls service department! More

by VelvetHammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Sapata, Dusty Buckley, Jimmy Bennett, Andy Policky, Barb Montgomery, Brian Wells, Christopher Justice, Derrick Holt, Alvin Olivo, Serena Juarez
Oct 23, 2021 -

Nissan of Wichita Falls responded

Hi Velvethammer, we are very happy to have provided you with such a positive experience!

October 14, 2021

They took care of replacing a damaged transmission and kept me informed and stayed within budget. More

by jeremyprather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Montgomery, Brian Wells
Oct 15, 2021 -

Nissan of Wichita Falls responded

Hi Jeremyprather, we are very happy to have provided you with such a positive experience!

October 14, 2021

Everyone was really friendly. The work was finished quickly and we were on our way. More

by dandjriddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett
Oct 15, 2021 -

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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