Nissan of the Bronx - Service Center

Sales Department was very Professional workers. Repair Department most workers had professional good behavior but did not show interest in getting work or repairs information and other options why Repair Department most workers had professional good behavior but did not show interest in getting work or repairs information and other options why I was there completed. The time I spent there is unacceptable for any company. Poor communication and repairs explanations were very poor. More

Very fast n courteous nicest people I’ve dealt with in a while would highly recommend highly them while would highly recommend highly them More

Very attentive and made sure everything was good with a smile the entire time made me feel that my car was in good hands smile the entire time made me feel that my car was in good hands More

I was very pleased. I had no appointment and i was helped no problem. Great I had no appointment and i was helped no problem. Great More

As usual, my Nissan Service rep, mechanics, and support staff provided professional, courteous, and quality service. staff provided professional, courteous, and quality service. More

Kevin was extremely helpful with assisting me in my recent service visit. He is always polite and answered all my questions. recent service visit. He is always polite and answered all my questions. More

I had the worst experience with my service advisor, Leslie. Not only was I bounced around, I was provided inaccurate information, she instructed me to return my Nissan to the previous service center, Leslie. Not only was I bounced around, I was provided inaccurate information, she instructed me to return my Nissan to the previous service center, and drive it there. For background context, I dropped the vehicle off at the dealership because it turned off on it's own WHILE I WAS DRIVING! A complete death trap, and to add insult to injury, this woman advised me that the dealership couldn't determine what was wrong. Fortunately, the manager stepped in to rectify the situation and made the connection with the non-dealership service center to get the repairs initiated. I'm not certain that I'm satisfied with his handling either, but I can give credit for his efforts in follow through. More

I was really impressed with the service I received. They were incredibly quick and kept me updated at every step of the process. It made the whole experience so much easier and less stressful. I would They were incredibly quick and kept me updated at every step of the process. It made the whole experience so much easier and less stressful. I would recommend them to anyone needing this type of service. More

The dealership is expensive (for parts and labor). I don’t like that I can’t talk to the mechanic one on one and have to speak through a service advisor. My service advisor was kind but didn’t act lik I don’t like that I can’t talk to the mechanic one on one and have to speak through a service advisor. My service advisor was kind but didn’t act like he was really listening to me and it took him a week to even call me back to give me my cars diagnosis. The customer service department is very unprofessional. Many things about this dealership make me wonder if this would be my last visit here! More

Kevin was very attentive and the service was quick. They were able to do in a timely manner. They were able to do in a timely manner. More