Nissan of the Bronx - Service Center

I went in for an oil change was very confused on how the check in process worked. I think it would be helpful to not assume everyone is an existing customer and explain the process. I left my car for hours check in process worked. I think it would be helpful to not assume everyone is an existing customer and explain the process. I left my car for hours and it wasn’t checked in. The manager was able to correct the situation and make it right. I was also kind of overwhelmed with trying to be sold a new car when I had just purchased a car 6 months prior. More

Great very friendly staff did my oil change fast and explain what I needed and what didn't need which it was pretty cool explain what I needed and what didn't need which it was pretty cool More

I got there on time, and my service takes about forty-five minutes and was very satisfied with service. forty-five minutes and was very satisfied with service. More

I did not like the service at this location, my car was not fixed for the second time bring my car back. My car was in the shop for two days and there was nothing done to my car. The person helping me cla not fixed for the second time bring my car back. My car was in the shop for two days and there was nothing done to my car. The person helping me claimed they could not get in touch with my warranty company when I provided the phone number serval times. I did not feel like a valued customer I feel like they tried to take advantage of me and charge me for services I did not need. I was very disappointed. More

Leslie was great! She made sure my car was in good hands. Only went for an oil change and tire rotation, and it didn’t even take as long as i thought it would. Thank y She made sure my car was in good hands. Only went for an oil change and tire rotation, and it didn’t even take as long as i thought it would. Thank you Leslie for the great experience. More

Leslie was really nice. She kept giving me updates and seemed really concerned about me waiting. Thank you. She kept giving me updates and seemed really concerned about me waiting. Thank you. More

Great customer service and friendly staff, needs to treat ,customers with a little treats when they wait ,customers with a little treats when they wait More

I dropped off my car for service and for ĺdiaplgnostic testing. Two full days later no diagnostic done and no one called to tell any anything. I had to pick up my car untouched. Adilka Vasquez was not re testing. Two full days later no diagnostic done and no one called to tell any anything. I had to pick up my car untouched. Adilka Vasquez was not responsive and was rude when I told her I wanted to pick up the car. Adilka told me that the diagnostic had been done the day before and that she had texted me, no message had come through. Very disappointed in Nissan of the Bronx service ane reliability. I will not recommend your dealership and I'll advise anyone to avoid Adilka Vasquez. More

your service department has a great staff, very efficient and knowledgeable about what they do.. and knowledgeable about what they do.. More

Adonis was great from star to finish. He made sure the process was a smooth one. He made sure the process was a smooth one. More