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Nissan of the Bronx - Service Center

Bronx, NY

4.4
851 Reviews
Call Service Center (888) 462-4710

851 Reviews of Nissan of the Bronx - Service Center

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May 05, 2023

I was there less than an hour. Very friendly and efficient. I have no complaints More

by ANGELAMELLS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Nissan of the Bronx responded

Angelamells3, thank you so much for the positive review! If you're ever in need of more help, please let us know!

May 05, 2023

Great service, less time than I expected. Convenient to set up appointment and when you arrive it is on time. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Nissan of the Bronx responded

Mikek, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

May 04, 2023

This was a complete 180 from my last visit. There was an open line of communication on the status of my service, and it was complete transparency throughout the process. More

by Ygold l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Report | Print
May 08, 2023 -

Nissan of the Bronx responded

Hi Ygold, we are so glad we were able to improve your experience from your last visit. Please let us know if there is anything we can do for you in the future.

May 04, 2023

Always professional at Nissan Body works. I was taken care of right away. Coffee was great while I waited for my car to be serviced. More

by HUTCHINS737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cecala
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May 08, 2023 -

Nissan of the Bronx responded

Hello Hutchins737, thank you; we appreciate your feedback! Until the next time we meet, take care!

May 04, 2023

Very good people excellent work the atención was very good thank you for the good job More

by COSITOALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Estevez, Alyah Jimenez, Adilka Vasquez
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May 03, 2023

They never send me second Set of keys, they don’t returning my calls. They lying More

by MATESAD
Recommend Dealer
No
Employees Worked With
Luis Rodriguez , Steven Estevez, Steven Madrid
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May 06, 2023 -

Nissan of the Bronx responded

Matesad, this is Anthony Cecala, one of the Managers here at Nissan of the Bronx. Please reach out to me so we can address this issue. This sounds like a misunderstanding more than anything. We do not send keys out by mail. I can be reached at 718-696-6144 or email at acecala@nissanofthebronx.com. I look forward to hearing from you.

May 12, 2023 -

MATESAD responded

Louis Rodriguez told me on the day I picked up the car that the second set of keys would be sent to me in the mail. Two weeks later, after multiple attempts to call him, he finally answered and told me the keys were at a different store and would be mailed to me (again). After that, I was calling every day and he finally responded after another two weeks telling me he had no spare set of keys for me. It’s very frustrating that there was barely any communication and I was lied to about a second set of keys. This wasn’t a misunderstanding on my part, as an employee of your dealership told me that they would be sent this way. Twice.

May 03, 2023

Ms. leslie was very helpful and professional and very attentive. she had Alot of patience with me and really takes pride in her work. I would definetly go back because leslie was courteous and respectful More

by MDOMINGUEZ3411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Nissan of the Bronx responded

Mdominguez3411, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bronx Nissan. We're looking forward to your next visit with us!

May 02, 2023

I've been going to this place since 2017 and will continue to service my vehicle there because of the quality of service and the wonderful staff More

by Joshua Jennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Ceballos
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May 04, 2023 -

Nissan of the Bronx responded

Hi Joshua Jennings, we are very happy to have provided you with such a positive experience! We hope to see you soon!

May 04, 2023 -

Joshua Jennings responded

You're truly welcome! See you soon 👍

May 02, 2023

The staff is really attentive and very pleasant . Leslie is awesome ! Even the mechanic came out to explain everything to me . I highly recommend this place !! More

by CRIVI@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Nissan of the Bronx responded

Crivi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2023

Great customer service. Excellent work done. After work was done nissan rep explained everything that was done More

by BKLYN279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Estevez
Report | Print
May 02, 2023 -

Nissan of the Bronx responded

Bklyn279, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bronx Nissan.

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