851 Reviews of Nissan of the Bronx - Service Center
Excellent experience, very knowledgeable. .. work always finished in a timely manner. Great customer service n workers .. work always finished in a timely manner. Great customer service n workers More
I’m disappointed in the service, I received at Nissan of the Bronx. While waiting for my SUV to be repaired, I was tapped by one of the salespeople to test drive the 2023 version. The salesman then proceede the Bronx. While waiting for my SUV to be repaired, I was tapped by one of the salespeople to test drive the 2023 version. The salesman then proceeded to force a sale and want to purchase my SUV on the spot although I was clear what I was there for. I was then met with another salesman to insert my VIN number on a computer. The salesman proceeded to say it didn’t work and that I needed to insert my SSN. I inserted my SSN number and noticed that the salesperson tilted his cellphone towards the screen where my SSN was visible. My credit was pulled although I was not there to purchase a vehicle, also. When I asked both salespeople for their business cards they refused. In addition, the repairs that I requested on my car were not completed and the salesman kept interrupting on my inquiries on parts that I wanted to purchase. I would not recommend other Nissan owners to go to Nissan of the Bronx for service. I’m upset that I took time of my day to then be treated this way. As a Nissan consumer I did not deserve this. More
I had a great experience at the dealer repair i highly recommend thanks very much. recommend thanks very much. More
Walker was great, attentive and knowledgeable. Never steers you wrong you're in good hands. Never steers you wrong you're in good hands. More
Friendly, knowledgeable and patient. I had to wait for my car to be repaired because I live far so I was very happy they have a waiting room. I had to wait for my car to be repaired because I live far so I was very happy they have a waiting room. More
The employees are so nice and helpful. I have no complaints and will always recommend them I have no complaints and will always recommend them More
Upon arrival at dealership (service Dept), I was greeted by one of the attendants for the service dept. He asked if I had an appointment, and I said no. I asked him if they had availability for an oil and f by one of the attendants for the service dept. He asked if I had an appointment, and I said no. I asked him if they had availability for an oil and filter change, and that I would like to wait for the car. Without any hesitation, he stated that the service dept had room for what I asked and I can also wait. He then instructed me to go into the service office and someone would help me. As I stepped into the service area, I was greeted by a gentleman by the name of Greg Stukes. He advised me that he would help me, and his title was a service consultant. Fast forward, after about 30-45min wait (great timing) he explained to me that my car was ready and everything checked out good, after reviewing the techs notes via multipoint inspection. In closing, the way I was treated from arrival to departure, says that I would definitely be back as a customer to the service dept. Thank you so much and keep up the good work!!! More
Leslie was very helpful in the whole process of getting my car checked out. She was understanding of me having a little one, and did the best job with accommodating me. Based on my experience, I would defi my car checked out. She was understanding of me having a little one, and did the best job with accommodating me. Based on my experience, I would definitely come back in the future for any issues that might arise. More