852 Reviews of Nissan of the Bronx - Service Center
Ivan and Chris is number one sales managers Awesome service and great customer service for the whole entire team and they all deserve 5 star. Ivan and Chris is the best! By ALFRED BRACY UNITED Awesome service and great customer service for the whole entire team and they all deserve 5 star. Ivan and Chris is the best! By ALFRED BRACY UNITED STATES ARMY VETERAN More
Service department horrendous experience My first and last time in the dealership! I had the worst experience ever !I had a transmission problem with my 2014 nissan altima called the dealers My first and last time in the dealership! I had the worst experience ever !I had a transmission problem with my 2014 nissan altima called the dealership to set an appointment even tho nissan corporate was aware of the problem and told me to take it to the dealership, I worked in the bronx so the closest dealership was teddy Nissan as I got to the service department there was no service advisor they were all chatting making fun of another employee! ! 20 minutes going by and I asked a gentleman by the name of Jonathan Payano this guy needs to be a service lot attendant instead of a service advisor !! Very rude and not professional at all!! He tried to charge me for diagnosis to my car even tho I was already authorized by nissan corporate telling me that this is a different franchise and I had to pay for diagnosis to my car !he told me to speak to an supervisor not even the service manager was around still the kept saying I just got to pay no matter what!! Took my car to Mt favorite dealership in new jersey where they treated the customer with respect and very professional making me feel at home !! Teddy Nissan I will make sure I tell my friends and family they owned 8 nissan not to ever go there !! Ur guys are crooks and incompetent! I will let nissan corporate about this horrible encounter at this place!! Ur guys sucks!! Ladronazos! More
Buy your Nissan at Teddy's Nissan with Garfield Hughes In 2014 I went to Teddy's Nissan to purchase my first Nissan Sentra. I was very nervous. The sale consultant, Garfield Hughes made me feel comfortabl In 2014 I went to Teddy's Nissan to purchase my first Nissan Sentra. I was very nervous. The sale consultant, Garfield Hughes made me feel comfortable and helped me find an affordable and reliable 2011 Nissan Sentra SR. Two years later I was so pleased with Teddy's Nissan and Garfield Hughes Customer service that I went back and purchased a second Nissan Sentra. I recommend Teddy's for your Nissan purchase and needs. Remember that when you go to Teddy's make sure you ask for Garfield Hughes for the best service you can ever get. More
Crooks, thieves, disgusting place Teddy Nissn is clearly known to be this dealer to screw ppl over. I went for service and i get a multi point inspection on a 2014 with 30 services to Teddy Nissn is clearly known to be this dealer to screw ppl over. I went for service and i get a multi point inspection on a 2014 with 30 services to be completed. Their prices are outrageous they dont like covering warranty and the director Jamie is very rude to his employees. Nissan needs to pull there name off an let that be Teddys used car lot cause they serving nothing but bad business More
Perfect Thanks Will, you're an amazing salesman and person. Helped me get my 2014 Sentra I would've never thought I could get. The experience was quick and am Thanks Will, you're an amazing salesman and person. Helped me get my 2014 Sentra I would've never thought I could get. The experience was quick and amazing thank you. He literally went out of his way for me and got me all the right prices with an almost new car. More
thieves I asked for an oil change and they wanted to change every single filter i had!! I said NO even though they kept insisting for me to change my cabin fi I asked for an oil change and they wanted to change every single filter i had!! I said NO even though they kept insisting for me to change my cabin filter and my air filter I said "DO NOT CHANGE any filters I just want an oil change" they guy said "ok" i thought "well maybe i shouldn't have been so direct but after waiting hours on the dealership the bill arrive and of course I was charged for an air filter changed which i didn't authorize. I tried to talk to the manager Jamie Risso but was "unavailable" I couldn't wait anymore and called Nissan and left several messages for the manager to call me back but i NEVER received a called back. I'm so upset I went in for an oil change and they change my oil filter, oil and air filter. So disgusted with them More
customer service. I went in for an oil change and i was in and out very quickly. Great customer service. I would recommend someone to go here for service. I went in for an oil change and i was in and out very quickly. Great customer service. I would recommend someone to go here for service. More
I came into teddy nissan service after losing the key to my vehicle. Mr Coleman was the first to greet me assessed my situation and and let me know that the part was in stock, and how much it would be for t my vehicle. Mr Coleman was the first to greet me assessed my situation and and let me know that the part was in stock, and how much it would be for the key with tax included within 10 minutes of meeting me. Service was packed so I was totally amazed in the way he handled this. He told me he would wait for the tow and he did. The car was taken in and the total job with my paperwork complete took only 45 minutes. Lonnie is a diamond at this dealership and I would recommend anyone with a Nissan to see him. A truly pleasurable experience! !!! More
So came to this dealership expecting to drop off my car and be taken care of while my car is being serviced. Boy, was I wrong! So I come in on Sat and there is a line around the block of cars. I pulled in and be taken care of while my car is being serviced. Boy, was I wrong! So I come in on Sat and there is a line around the block of cars. I pulled in front of the dealership to ask what I was supposed to do at which point I was yelled and cursed at by drivers who thought I was cutting in front of them - I didn't realize that this was the service line. So, immediately I realize that whether you make an appt or don't doesn't really matter as you will undoubtedly be standing in that long line around the block. Some Nissan tech comes out and tells me to get in line - "but I have an appointment", I say - "so do most people in that line" he replies and tells me to go stand in line. All this happening when the other drivers are yelling and cursing at me for trying to cut the line. I figured since I am here already I will get in line. I drive around the block and get in line. Immediately I notice that there is "No Standing" and "No Parking" signs everywhere so I can't leave my new car alone by itself in this line and have to sit there moving my car 1 foot every time someone in front of me moves otherwise I will be honked at by the people behind me. After about 45 minutes of sitting in this line I am ready to go somewhere else but I figured since I am already here this long I should stick it out. So I finally pull into service after about 1 hour. I am greeted by a service advisor who asks me what I would like to have done. I tell him that I my car says to have my Oil & Filter changed and I give him a coupon for $20 from their website. He says OK. He says that I should do a 7000 mile service. So I asked him what is the difference between just an oil/filter change and a full service. He says the full service costs $250 (how did we jump from $20 to $250?) and they check a bunch of stuff like tire pressure (really, tire pressure?) but he said he was too busy to explain it all and he said they put in a mix that costs $20 that improves the car's fuel efficiency but wouldn't tell me what brand or what it is exactly or how it improves gas efficience. I don't know, sounds made-up to me as I have owned many BMW and Infiniti's in the past and never heard of such a thing. I asked him - what does my car need? He said "that is for you to decide". WTF? Who is the mechanic here, me or him? So I agree to the oil change and they do that. That was done pretty quickly and I thought I was ready to go but then they decide to put the dealer decals on my license plate even though no one asked me if it was OK. That took another 30 minutes. Never again am I coming to this place - this was a never-wrecking, stressful experience for just an oil change. More
I bought my nissan altima at teddy nissan 3 months ago. I took my car for service this morning. Mr. Loonie take care of me. He introduce my self to service department and provide me a great varierity of serv took my car for service this morning. Mr. Loonie take care of me. He introduce my self to service department and provide me a great varierity of service and money saving offers. Teddy nissan is a great place to buy and care about your investment. Nyce job guys. More