Norm Reeves Genesis of Cerritos

The service was very prompt and staff were very nice. everything I needed was made available and very easy. everything I needed was made available and very easy. More

Whenever I call Kyle regarding my car he get it taken care of ASAP. He keeps me updated on everything the maintenance team is doing this call lot has helped me with any issues with my vehicle. care of ASAP. He keeps me updated on everything the maintenance team is doing this call lot has helped me with any issues with my vehicle. More

Service process was easy. Very helpful and efficient! Kyle communicated well and provided transportation to and from home. Very helpful and efficient! Kyle communicated well and provided transportation to and from home. More

The service staff is always pleasant and helpful. I had a concern about a recent recall and took the car back in for service and they verified all was okay. I had a concern about a recent recall and took the car back in for service and they verified all was okay. More

Although the service took so long their service was great. I hope they have more parts in warehouse for saving service time. great. I hope they have more parts in warehouse for saving service time. More

It was a great experience. However they wanted to do a brake fluid replacement and fuel line clean out… my car only had 23000 - so we decline the extra service. However they wanted to do a brake fluid replacement and fuel line clean out… my car only had 23000 - so we decline the extra service. More

The overall experience was satisfactory. Angelina and Julian stayed fairly late to help us with the purchase. Thank you! Angelina and Julian stayed fairly late to help us with the purchase. Thank you! More

My wife was the one who took the car in, but I delt with the service people by phone and text. I was very satisfied.. the service people by phone and text. I was very satisfied.. More

Very sweet and patient. Explained the service or recall with lots of details . Car was given back on time and loved that she had the loaner ready and super clean. I always l Explained the service or recall with lots of details . Car was given back on time and loved that she had the loaner ready and super clean. I always look forward for a cup of coffee or 2. Thank you!!!! More

Kyle is the best one services he explained very carefully and happy with his services pick up and drop me off for get my car Thank you Kyle! and happy with his services pick up and drop me off for get my car Thank you Kyle! More