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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
4.7
562 Reviews
Call Dealership (562) 561-2242
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11011 South Street

Cerritos, CA

90703

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Showing 562 reviews

March 02, 2024

Clean, professional atmosphere. Low pressure sales. Mariana took care of us and is amazing in her role. We will come back when we're ready for another car More

by Kristinelparker
Recommend Dealer
Yes
Employees Worked With
Mariana
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Jul 15, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Mariana provided you with a great experience. Looking forward to seeing you again when you're ready for your next car!

March 01, 2024

Fantastic, very friendly and nice also very helpful, I am very satisfy with them???? They called me few time to see if I have any question or any problem which is very considerate and nice.?? More

by faytaheri
Recommend Dealer
Yes
Employees Worked With
Lisa
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Mar 04, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks for taking the time to leave us a review! We're glad to know that our team worked hard to make sure you had a five-star experience.

February 29, 2024

They took care of all my major issues and delivered my car back to me. More

by Dberney
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
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Feb 29, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking to time to write this review. We're glad to hear our service team provided a 5-star experience!

February 28, 2024

Easy going It was an easy-going experience I knew the vehicle I wanted to see and that's all we talked about. More

by kurtblank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Woo, Daniel Woo
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Feb 29, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank your for sharing your feedback, Kurt. We're glad that our team took care of your during your visit with us- enjoy your next drive!

February 27, 2024

Outstanding customer service. Ethan was amazing. Very professional and knowledgeable about each vehicle that we inquired about. I would buy another vehicle with his assistance aga More

by ltlockett
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Vito Beato
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Feb 29, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks for sharing your review with us! We're glad to hear that Ethan and the rest of our team gave you a 5-star experience during your time with us.

February 24, 2024

Nice service n kind response I am satisfied with timely service and Mariela's customer response More

by Pga27709533
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
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Feb 27, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service and Mariela's assistance. We appreciate your feedback and look forward to serving you again in the future.

February 24, 2024

Very professional. Thorough. Answered all my questions. Got back to me with info I requested. More

by Kerry.Ann.Maxwell
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
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Feb 27, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out.

February 24, 2024

Very responsive and patient with all the questions I had. I like the text message system, it made it to reach the dealership. More

by Dijadiva2004
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
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Feb 27, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your experience! We're delighted to hear that our text message system was convenient for you. If you have any more questions, feel free to reach out anytime.

February 21, 2024

Great Mariela is the nicest most accommodating person I've met, she deserved a shout out and bonus. More

by Kimboyle
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
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Feb 22, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! Mariela truly values providing exceptional service to our customers. We'll be sure to recognize her dedication.

February 21, 2024

Smoother than I thought it would be Here are 8 more words for you now More

by BACOLDEN
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Feb 22, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your feedback! We're glad to hear your experience was smoother than expected. If you have any further feedback or questions, feel free to reach out to us anytime.

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