Norm Reeves Genesis of Cerritos

Kyle is a very good consultant. Heather was very kind and patient. He professionally and easy enough for me to understand the issues I had with the car. Heather was very kind and patient. He professionally and easy enough for me to understand the issues I had with the car. More

Just excellent I would prefer not to thank you very much These are four words These are four words More

Pleasant experience, nice service Very convenient with the concierge service, very easy too Very good the concierge service, very easy too Very good More

Everything was fine, clean and friendly Very knowledgeable people from the service techs to the financial people knowledgeable people from the service techs to the financial people More

Friendly, and quick. Very accommodating. The service was excellent and was a little more than expected. Very accommodating. The service was excellent and was a little more than expected. More

Wonderful service and very attentive. Mariela was very kind to call a Lyft for my husband and I, to and from the mall, since our car was going to be worked on for a few hours. She took go Mariela was very kind to call a Lyft for my husband and I, to and from the mall, since our car was going to be worked on for a few hours. She took good care of us. More

Exactly what expected great friendly and excellent customer service. I would recommend this place for service all the time.. customer service. I would recommend this place for service all the time.. More

Exceptional Service The service was exceptional. Had the option to be driven and picked up at my house but decided to wait and service was completed on time. Had the option to be driven and picked up at my house but decided to wait and service was completed on time. More

Very professional and handled with care Fast with messaging with updates and car was also cleaned ???? messaging with updates and car was also cleaned ???? More

We went to "just look" at new cars. We explained this to Daniel and he was very accommodating and spent time showing us new Genesis models. We test drove and then purchased a GV80. The We explained this to Daniel and he was very accommodating and spent time showing us new Genesis models. We test drove and then purchased a GV80. The next day Daniel spent about an hour showing me many of the features of this amazing car. Thank you Daniel! I can only hope I'm as happy with the service department. More