Norm Reeves Genesis of Cerritos

Pleasant experience, nice service Very convenient with the concierge service, very easy too Very good the concierge service, very easy too Very good More

Exactly what expected great friendly and excellent customer service. I would recommend this place for service all the time.. customer service. I would recommend this place for service all the time.. More

Wonderful service and very attentive. Mariela was very kind to call a Lyft for my husband and I, to and from the mall, since our car was going to be worked on for a few hours. She took go Mariela was very kind to call a Lyft for my husband and I, to and from the mall, since our car was going to be worked on for a few hours. She took good care of us. More

Exceptional Service The service was exceptional. Had the option to be driven and picked up at my house but decided to wait and service was completed on time. Had the option to be driven and picked up at my house but decided to wait and service was completed on time. More

Very professional and handled with care Fast with messaging with updates and car was also cleaned ???? messaging with updates and car was also cleaned ???? More

Great customer service. Thanks for scheduling the rides to and back to the dealership on time. Kyle's great to work with Thanks for scheduling the rides to and back to the dealership on time. Kyle's great to work with More

Attentive to my scheduled service and prompt with responses. I was satisfied with the level of service provided. responses. I was satisfied with the level of service provided. More

We went to "just look" at new cars. We explained this to Daniel and he was very accommodating and spent time showing us new Genesis models. We test drove and then purchased a GV80. The We explained this to Daniel and he was very accommodating and spent time showing us new Genesis models. We test drove and then purchased a GV80. The next day Daniel spent about an hour showing me many of the features of this amazing car. Thank you Daniel! I can only hope I'm as happy with the service department. More

Wonderful Very happy with the service. Diagnosed and repaired the problems with my car without any problems. Diagnosed and repaired the problems with my car without any problems. More

Timely and friendly service. Accurate estimates. Clean facilities Mariela was very helpful and polite. I have been using this service center for all my needs Accurate estimates. Clean facilities Mariela was very helpful and polite. I have been using this service center for all my needs More