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Norm Reeves Genesis of Cerritos
Cerritos, CA
399 Reviews
Thank You for Choosing Norm Reeves Genesis of Cerritos
The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership in Cerritos, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Cerritos, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Cerritos count on the high-quality vehicles and services found at Norm Reeves Genesis of Cerritos, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 399 reviews
November 03, 2023
Kyle P was terrific - very professional, courteous and knowledgeable service representative - I would recommend anytime knowledgeable service representative - I would recommend anytime More
by jum
Verified Customer
Helpful November 03, 2023
I missed Mariela. I was happy to see her. She really delivers! She spent time with me and thoroughly reviewed your tech's comments. He also gave me some option I was happy to see her. She really delivers! She spent time with me and thoroughly reviewed your tech's comments. He also gave me some option on tires. The print out was good. But, she knows what she is talking about. That Lady is smart and she cares about what a car might mean to a customer. My G-80 is certainly the best car that I will probably ever own. So, I value what a pro might tell me about my car. She told me what I needed to take care of on my next visit or two. So, I am prepared. Steve More
by Bluespwrd
November 03, 2023
This is my first time with Genesis, so far everything is good. Will recommend to someone who's interesting good. Will recommend to someone who's interesting More
by cindyleung238
November 03, 2023
Kyle was very helpful and definitely seemed like he was willing to go above and beyond to help customers. Our service issue was pretty straightforward so it was solved in a fairly timely manner. willing to go above and beyond to help customers. Our service issue was pretty straightforward so it was solved in a fairly timely manner. More
by etsan1987
Employees Worked With
Kyle
October 12, 2023
This was an amazing place and people to work with. Very efficient and helpful and friendly. Great service! Very efficient and helpful and friendly. Great service! More
by Emattos
October 09, 2023
If you are even the slighted bit interested in owning/leasing a Genesis, this is THE dealership to go to! Mariana was absolutely wonderful, too! The exterior & interior colors that I insisted on owning/leasing a Genesis, this is THE dealership to go to! Mariana was absolutely wonderful, too! The exterior & interior colors that I insisted on were a rare combination and Mariana spent a lot of time of continued searching (both on and off work!) for the "unicorn"! She found it and I LOVE it! She and her managers also worked to put me in the car I wanted at the monthly price I budgeted, as well. In addition, the whole process was easy and informal while being treated like a Queen! It was definitely not a typical, stressful and anxious car buying process but really a wonderful, fun experience. Thank you Mariana, Vito and the team at Genesis of Cerritos! You have a customer for life! More
by ckaubele
July 29, 2023
I HAVE NOT PURCHASED A CAR FOR 16 1/2 YEARS. THIS WAS MY 1ST ELECTRIC PURCHASE OF A 2023 GV60 ADVANCE. VERY SIMPLE PROCESS. A PHONE CALL FROM DANIEL WOO AND VERIFICATION FROM GSM ALI MADE MY TRI THIS WAS MY 1ST ELECTRIC PURCHASE OF A 2023 GV60 ADVANCE. VERY SIMPLE PROCESS. A PHONE CALL FROM DANIEL WOO AND VERIFICATION FROM GSM ALI MADE MY TRIP A WORTH WHILE TO COME DOWN TO NORM REEVES GENESIS OF CERRITOS! More
by JOELDALE
Employees Worked With
DANIEL WOO, GSM ALI
July 08, 2023
THIS WAS MY FIRST GENESIS VEHICLE PURCHASE. VERY SIMPLE HERE AT GENESIS OF CERRITOS. I RECOMMEND TO SEE DANIEL WOO AND GSM ALI. SIMPLE AS MY BROKER PURCHASE DAYS! THANK YOU NORM REEVES. I'LL BE VERY SIMPLE HERE AT GENESIS OF CERRITOS. I RECOMMEND TO SEE DANIEL WOO AND GSM ALI. SIMPLE AS MY BROKER PURCHASE DAYS! THANK YOU NORM REEVES. I'LL BE BACK... More
by steven.lim02
Employees Worked With
DANIEL WOO AND ALI
June 29, 2023
I MET DANIEL WOO OVER THE PHONE AND QUICKLY MY 2023 GENESIS G70 2.0 I DROVE AWAY THE NEXT DAY. HASSLE FREE WITH THE ASSISTANCE OF GSM ALI. THANK YOU NORM REEVES AND I'LL BE BACK! GENESIS G70 2.0 I DROVE AWAY THE NEXT DAY. HASSLE FREE WITH THE ASSISTANCE OF GSM ALI. THANK YOU NORM REEVES AND I'LL BE BACK! More
by NICOLAS YOON
Employees Worked With
DANIEL WOO, ALI
