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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
4.7
565 Reviews
Call Dealership (562) 561-2242
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11011 South Street

Cerritos, CA

90703

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Showing 565 reviews

January 13, 2024

Friendly & excellent service Service time was pretty accurate, fixed my weather login issue & assisted with ride to & from where I needed to go while service was being done. More

by Susanpia117
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team provided friendly and excellent service, and we're always here to assist with any automotive needs. Drive safely!

January 13, 2024

Very good He speaks Korean. I am very comfortable. He is so nice He explained about the car so good. I understand and comfortable. More

by Beautyneedle
Recommend Dealer
Yes
Employees Worked With
Sky Kim
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Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience at our dealership. We strive to provide excellent service to all our customers, and we're thrilled that you felt comfortable and well-informed. If you have any further questions or need assistance, feel free to reach out. Safe travels in your new car!

January 13, 2024

Had to take in G80 for oil change. ..had no appt scheduled and he got it done quickly and plus got my Genesis jacket I've been waiting for 9 months More

by Kaptkronos887
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
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Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing us for your G80's oil change! We're delighted to hear we could accommodate you without an appointment and that you finally received your Genesis jacket. We appreciate your trust in our service. Drive safely!

January 13, 2024

Quick and painless process. From the financing to the communications back and forth. SEAMLESS Love my new car and Norm Reeves Genesis More

by dr123dan
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Vito Beato
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Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing Norm Reeves Genesis! We're thrilled to hear your car-buying experience was quick and seamless. Enjoy your new ride, and if you ever need assistance, we're here for you!

January 13, 2024

Excellent experience Norm Reeves Genesis was comfortable friendly clean informative not pushy and Nate was a gem to work with More

by kathleenb1
Recommend Dealer
Yes
Employees Worked With
Nate he was awesome
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Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our dealership comfortable, friendly, and informative. Nate and the entire team appreciate your kind words and look forward to serving you again in the future. Drive safe!

January 13, 2024

Mariana Lopez was very helpful to work with, she has outstanding customer service skills. I will definitely recommend her to friends and family members. More

by cplasencia7
Recommend Dealer
Yes
Employees Worked With
Dean Leduc, Dean Leduc
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Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking the time to share your positive experience with Mariana Lopez! We're thrilled to hear about the outstanding customer service you received. We appreciate your recommendation and look forward to assisting your friends and family in the future.

January 13, 2024

Very professional know what customer needs and they provide all their services? They know what customer needs and they provide all their services on time. More

by rickyish
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
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Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing excellent service on time is our priority, and we appreciate your feedback. We look forward to serving you again in the future!

January 13, 2024

I call Billy and he has Mariela reach out to me. Then she sets up the valet service and handles everything so well More

by Mama Hug
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear that Billy and Mariela provided exceptional service, making your experience hassle-free. We appreciate your business and look forward to serving you again in the future.

January 13, 2024

Fine. It took a little longer than anticipated & next time I will book my appointment in advance so I could request a Loaner. Thanks More

by william_holt70
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your feedback! We appreciate your understanding and look forward to serving you even better in the future.

January 13, 2024

Every time is a great experience. Super easy and very friendly staff. Makes it for an easy experience. More

by Kellieduggan7
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you consistently have great experiences at our dealership. Our team is committed to providing a friendly and easy car-buying experience for all our customers. We appreciate your continued support!

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