Norm Reeves Genesis of Cerritos

This young lady is the epitome of professional service. It would be great to have her train all of your employees. She's caring, patient, and listens to the concerns. What a gem you have, hope you ackno It would be great to have her train all of your employees. She's caring, patient, and listens to the concerns. What a gem you have, hope you acknowledge it by giving her the proper compensation. More

Fast, reliable and friendly Professional and address all my concerns Offered complementary drinks for comfort my concerns Offered complementary drinks for comfort More

Mary was wonderful. She helped me so much with some of the issues after the software update. Great service. So patient, knowledgeable and professional. Greatest service She helped me so much with some of the issues after the software update. Great service. So patient, knowledgeable and professional. Greatest service experience ever and I've been a Lexus/Mercedes customer for decades. Genesis and Norm Reeves facility is fantastic. More

I was really satisfied with the service and the staff are nice and knowledgeable Excellent ?? nice and knowledgeable Excellent ?? More

Excellent job Excellent job and services Excellent job and service on time dealership clean and car wash I am so happy and service on time dealership clean and car wash I am so happy More

It was convenient to have the valet service. I told my rep to check the all fluid levels and fill them up. But one of the fluids is still less than the minimum level. I told my rep to check the all fluid levels and fill them up. But one of the fluids is still less than the minimum level. More

It was fast easy and great person to work with. Would recommend him to everyone. Would recommend him to everyone. More

Personable, no pressure sales. Isaac was thoughtful, and honest. He followed up several times with me after purchasing the car to ensure I had all my questions answered and if we w Isaac was thoughtful, and honest. He followed up several times with me after purchasing the car to ensure I had all my questions answered and if we were enjoying the vehicle. More

It was good. They were professional and courteous My experience was good. Norm Reeves Cerritos Service Department were professional and courteous. They were professional and courteous My experience was good. Norm Reeves Cerritos Service Department were professional and courteous. More