Norm Reeves Genesis of Cerritos

Good Good that my interaction was with Mark & Ali only, not a third person such as a finance manager. not a third person such as a finance manager. More

Friendly, efficient, customer service orientated All staff is friendly, but Kyle is my go to guy. Love him ! staff is friendly, but Kyle is my go to guy. Love him ! More

Very Professional and prompt. It's like a 1 stop shop with Maria taking care of all what's needed and beyond It's like a 1 stop shop with Maria taking care of all what's needed and beyond More

Mariela is kind and understanding. She takes the time to listen to my concerns and makes sure to remedy the situation in a timely manner. She takes the time to listen to my concerns and makes sure to remedy the situation in a timely manner. More

They are always so polite and respectful. They also have good attitude and character. They do there best to help assist. They also have good attitude and character. They do there best to help assist. More

Good service overall. Overall dealership was a friendly and did the job required. Mary was friendly with good communication on status updates on everything. Keeping me inf Overall dealership was a friendly and did the job required. Mary was friendly with good communication on status updates on everything. Keeping me informed on parts ordered, when the parts were arriving, what is being done, and when the car will be ready in advance so that i don't have to contact her for details. Very satisfied with the service and work. Thank you More

Mary is always super helpful, very friendly! Genesis provides a high end and VIP experience at their dealership, customer service is great. Genesis provides a high end and VIP experience at their dealership, customer service is great. More

Great service department. The service manager Isaac Diaz was super helpful when I wanted to replace my summer tires with all-season tires, and some new wheels. Very easy to The service manager Isaac Diaz was super helpful when I wanted to replace my summer tires with all-season tires, and some new wheels. Very easy to work with. My service writer Kyle Predmore was also very helpful in the process. They also helped me out with getting to and from the dealership as needed. Very good people. More

The service here is always great! They made it hassle free and easy for me. Everyone is always accommodating and friendly They made it hassle free and easy for me. Everyone is always accommodating and friendly More

Excellent service Quality product Great experience Knowledgeable sales rep Honest, friendly. Trustworthy, Great company to do business with Knowledgeable sales rep Honest, friendly. Trustworthy, Great company to do business with More