Norm Reeves Genesis of Cerritos

Didn't get the desired car, ended up settling for less than my previous lease. than my previous lease. More

Very friendly, clean and outstanding service. They where very informative and answered all our questions. We will definitely recommend to family and friends. They where very informative and answered all our questions. We will definitely recommend to family and friends. More

Is good servicio and evriting thanks all lot the car is nice so i am happy nice so i am happy More

Great and quick service. Good value. Dealer had various colors and options to chose from. I don’t like a 15 word min requirement. Good value. Dealer had various colors and options to chose from. I don’t like a 15 word min requirement. More

One of the best genesis dealerships in SoCal. I like having my car serviced here because the people are very nice and professional. I like having my car serviced here because the people are very nice and professional. More

There no follow up with this dealership also any work being done takes over 30 days. being done takes over 30 days. More

For the first time ever, my visit to a dealership was pleasant. Ernesto and Vito were very transparent with the pricing information. I will recommend and refer my friends and family to Ernesto! pleasant. Ernesto and Vito were very transparent with the pricing information. I will recommend and refer my friends and family to Ernesto! More

this was the fourth time bringing my genesis in for a "problem"! second time for the same problem. about a year ago the slip differential actuator was replaced. last month the check engine light went on "problem"! second time for the same problem. about a year ago the slip differential actuator was replaced. last month the check engine light went on . it was for the same actuator that was replaces before! i had to leave my car overnight and was not able to get a loaner veh! this is UNACCEPTABLE! to inconvenience the customer like this is beyond imaginable! ive never heard of a dealership not having a loaner veh! or at least offer a rental? something! no apology no explanation! nothing! the attitude was like " ohh well, thats how it goes"! Ummmmm NO'! I have never owned a vehicle that experienced this many issues in less than three years ! i only have 13700 miles! im afraid of what is waiting for me nexr with this crap car! and most importantly, I do not ever want to deal with the service department again !!! within the next two weeks I will be selling my Genesis and never returning ever!!!!!! More

Great service and excellent treatment. Love the painless transaction. Save me a lot of time. Love the painless transaction. Save me a lot of time. More

Kyle was very polite and attentive. He listened to all my concerns and addressed them He listened to all my concerns and addressed them More