Norm Reeves Genesis of Cerritos

Service writer went out of her way to make sure that she could answer all my questions about the set up of the cars various features and followed up with text messages on anything that she could not answer could answer all my questions about the set up of the cars various features and followed up with text messages on anything that she could not answer while I was there. Mariela was very friendly and helpful through the process. More

Anaceli, and Kyle are the absolute best! Always quick and efficient. Especially when they wash my car. Always quick and efficient. Especially when they wash my car. More

This year, I leased two Genesis from Mariana. She helped me get the amount I wanted for my wife's car, the G70, and my car, the G80. Thank you again! She helped me get the amount I wanted for my wife's car, the G70, and my car, the G80. Thank you again! More

Mariana Lopez and Vito Beato were very pleasant to work with. We left very satisfied with our new leased vehicle. with. We left very satisfied with our new leased vehicle. More

I had a great experience at this dealership. They were no-pressure and extremely helpful even after the purchase was complete. They were no-pressure and extremely helpful even after the purchase was complete. More

I was treated very well. Thank you I have one suggestion. When picking up your own vehicle I think they should remind you that turned the headlights off Thank you I have one suggestion. When picking up your own vehicle I think they should remind you that turned the headlights off More

I believe that the Genesis sales team are working in a less than desired working environment of have to share a facilities sales and maintenance with Hyundai. The location of the Genesis sales facilities less than desired working environment of have to share a facilities sales and maintenance with Hyundai. The location of the Genesis sales facilities at the rear of the the Hyundai facility detracts the the image of the luxurious image of the Genesis automobile. I believe my concern will be mute when Genesis relocates its new facility in the near future. On positive note, the Genesis inventory availability at the Cerritos Genesis/Hyundai is simply outstanding. More

My wife and I recently purchased a new Genesis GV70 and we could not be happier going through Norm Reeves Genesis and Mariana Lopez as our sale person. The entire process was smooth sailing from test driv we could not be happier going through Norm Reeves Genesis and Mariana Lopez as our sale person. The entire process was smooth sailing from test drive, pricing, negotiation, and delivery of the car. Mariana was there to help us throughout the entire process. Everything was communicated clearly either via email, phone, and/or text messages. After purchase, we had an add-on item required installation. Norm Reeves Genesis Service was top notched. There was no loaner available at the time. Norm Reeves Genesis Service was able to get Lyft complementary to take me home and back. We love our new car! Thank you Norm Reeves Genesis and Mariana! More

I have never had a better car buying experience! Every single person I had contact with was friendly and helpful without any pressure. I would definitely recommend this dealership and the salespeopl Every single person I had contact with was friendly and helpful without any pressure. I would definitely recommend this dealership and the salespeople to friends. Thank you! More

Very friendly staff. They worked with me via text to complete the deal as I was in San Francisco. We got the price we wanted and flew down to complete the transaction. They worked with me via text to complete the deal as I was in San Francisco. We got the price we wanted and flew down to complete the transaction. Once we got there all was ready for us and the paperwork was just as expected. More