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Norm Reeves Genesis of Cerritos

Cerritos, CA

4.7
568 Reviews

11011 South Street

Cerritos, CA

90703

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Showing 568 reviews

November 03, 2023

Kyle P was terrific - very professional, courteous and knowledgeable service representative - I would recommend anytime More

by jum
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore, Justin Lingao, Mariela Valdez
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your recommendation and kind words about Kyle P! We're delighted to hear that he provided you with professional, courteous, and knowledgeable service. Your feedback is greatly appreciated, and we're here to assist you anytime you need automotive service.

November 03, 2023

This is my first time with Genesis, so far everything is good. Will recommend to someone who's interesting More

by cindyleung238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Mariela Valdez
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

We appreciate your recommendation and are pleased to hear that your experience with Genesis has been good so far. Your satisfaction is important to us, and we look forward to serving you and any potential referrals in the future. Thank you for choosing us!

November 03, 2023

My service agent was top notch. Kyle Predmore was most gracious, communicative and helped explain the problems I experienced in my vehicle. More

by jknski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Kyle Predmore! We're delighted to hear that he provided you with top-notch service and effective communication. Your satisfaction is our priority, and we appreciate your positive feedback. We're here to assist you with any future automotive needs.

November 03, 2023

I love norm reeves. I wish we had one in San Diego. The service. The attention to detail! Bravo! More

by Gillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Mariela Valdez
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your love and appreciation! We're delighted to hear about your positive experience with Norm Reeves. While we may not have a dealership in San Diego, we're always here to serve you whenever you need us. Your feedback is greatly appreciated!

October 12, 2023

This was an amazing place and people to work with. Very efficient and helpful and friendly. Great service! More

by Emattos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Moshtari, Mariana Lopez, Aidan Nuno
Oct 13, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you had an amazing experience with us and found our team to be efficient, helpful, and friendly. Thank you for your kind words, and if you ever need anything else, please feel free to reach out. We're here to assist you with all your automotive needs!

October 09, 2023

If you are even the slighted bit interested in owning/leasing a Genesis, this is THE dealership to go to! Mariana was absolutely wonderful, too! The exterior & interior colors that I insisted on More

by ckaubele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez, Vito Beato
Oct 11, 2023 -

Norm Reeves Genesis of Cerritos responded

We're thrilled to hear about your fantastic experience at Genesis of Cerritos! Mariana and the team take pride in providing exceptional service and making the car-buying process enjoyable. We appreciate your kind words and look forward to serving you as a valued customer for years to come. Enjoy your new car!

July 29, 2023

I HAVE NOT PURCHASED A CAR FOR 16 1/2 YEARS. THIS WAS MY 1ST ELECTRIC PURCHASE OF A 2023 GV60 ADVANCE. VERY SIMPLE PROCESS. A PHONE CALL FROM DANIEL WOO AND VERIFICATION FROM GSM ALI MADE MY TRI More

by JOELDALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL WOO, GSM ALI
Jul 31, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing Norm Reeves Genesis of Cerritos for your electric car purchase! We are delighted that Daniel Woo and Ali made your car buying experience a pleasant one. Enjoy your new 2023 GV60 Advance, and we look forward to serving you in the future!

July 08, 2023

THIS WAS MY FIRST GENESIS VEHICLE PURCHASE. VERY SIMPLE HERE AT GENESIS OF CERRITOS. I RECOMMEND TO SEE DANIEL WOO AND GSM ALI. SIMPLE AS MY BROKER PURCHASE DAYS! THANK YOU NORM REEVES. I'LL BE More

by steven.lim02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL WOO AND ALI
Jul 10, 2023 -

Norm Reeves Genesis of Cerritos responded

Steve, thank you for sharing this great feedback for Daniel and Ali. We're truly thrilled to know you received 5-star customer service and we hope you enjoy your new Genesis for many years!

June 29, 2023

I MET DANIEL WOO OVER THE PHONE AND QUICKLY MY 2023 GENESIS G70 2.0 I DROVE AWAY THE NEXT DAY. HASSLE FREE WITH THE ASSISTANCE OF GSM ALI. THANK YOU NORM REEVES AND I'LL BE BACK! More

by NICOLAS YOON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL WOO, ALI
Jun 30, 2023 -

Norm Reeves Genesis of Cerritos responded

Nicolas, thank you for sharing this rating and review for Daniel! We're really glad to know you had this great experience and we hope you enjoy your new Genesis G70 2.0 for many years! Please reach out if there is anything else we can help you with!

May 26, 2023

I JUST CAME IN TO BROWSE THE 2023 GENESIS GV80 3. 5 ADVANCE + AND I LEFT WITH IT. WHY IF YOU ASK? A SALESMAN NAMED DANIEL WOO AND HIS GSM ALI. GREAT QUALITY SERVICE HERE AT NORM REEVES GENESIS! More

by ASYSANTOS427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL WOO
May 27, 2023 -

ASYSANTOS427 responded

Daniel Woo was very courteous and informative. He answered all the questions I have. Daniel is very easy to deal with and funny. No pressure and kept me at ease throughout the discussion/transaction. Daniel is a great asset to your dealership.

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