
Norm Reeves Genesis of Irving
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This Genesis location was great. Got my GV70 in same day I called and had a loaner ready to go. Turn around time for repairs was faster than expected. Staff was super friendly and Got my GV70 in same day I called and had a loaner ready to go. Turn around time for repairs was faster than expected. Staff was super friendly and took the time to listen to my issues and concerns. More
Customer service rep met me at my car told him I was an hour early. Could he fit me in , he could He kept me informed of the status of my work and everything done and I quick manner hour early. Could he fit me in , he could He kept me informed of the status of my work and everything done and I quick manner More
I was pleased with the overall experience. Everyone I came in contact with was kind and courteous. The work performed was done in a timely manner and the shuttle service was excellent. Everyone I came in contact with was kind and courteous. The work performed was done in a timely manner and the shuttle service was excellent. More
Great service. Informative. Professional! Sully was completely transparent and friendly. Glad to have my vehicle serviced there. Informative. Professional! Sully was completely transparent and friendly. Glad to have my vehicle serviced there. More
Valet service on my EV was fantastic! Had the car picked up, serviced and returned (with a loaner car left for me to use) in just a few hours. Had the car picked up, serviced and returned (with a loaner car left for me to use) in just a few hours. More
No loaner car available;waited over one hour after scheduled appointment time before my car was taken back to a service bay; customer waiting area not up to standards for a supposedly high end brand l scheduled appointment time before my car was taken back to a service bay; customer waiting area not up to standards for a supposedly high end brand like Genesis More