Norm Reeves Honda Superstore Cerritos - Service Center

The waiting is terrible. Letting a customer to wait for 8 hrs is a pissed off. Letting a customer to wait for 8 hrs is a pissed off. More

Went in for routine B1 service for my 2017 Honda CRV. Michael Vasquez was my service advisor and he had me in and out in about an hour: Michael Vasquez was my service advisor and he had me in and out in about an hour: More

The customer service is really good, it was fast and very accurate.Honda is the best🥰 accurate.Honda is the best🥰 More

Excellent services for an automobile. I have been a Honda customer since I was in the Philippines. All our cars back home are Honda. Although there was one incident last year that after t I have been a Honda customer since I was in the Philippines. All our cars back home are Honda. Although there was one incident last year that after the maintenance service, they were unable to close the oil gasket inside the hood properly and the oil spilled. We had to bring back the car a week after because there was a warning regarding the oil. More

Excellent customer service from Anthony in the service department; exceeded my expectations on every detail! department; exceeded my expectations on every detail! More

Darrell Pork sold my husband his car. The experience was quick and easy! We had such a good experience that we came back a few months later and night my car from Darrell as well! Mann The experience was quick and easy! We had such a good experience that we came back a few months later and night my car from Darrell as well! Manny helped us at the service center. He was great, explained everything, kept us updated and had us in and out of there quickly! More

I took my car in to get an airbag recall done instead they returned it with my dash board cracked and missing pieces over the ac vent. Have tried communicating with manager and keep being told they would they returned it with my dash board cracked and missing pieces over the ac vent. Have tried communicating with manager and keep being told they would call me back. It’s been three weeks and several phone calls and still no response or accountability. No one likes their car being returned in worse condition or broken parts More

Love my service advisor Joseph but not to happy with the work that was not done right. work that was not done right. More

Exelent service love to take my vehicle there best dealer in cerritos employees and personal exelent and very close to my location thank you and keep up the good work in cerritos employees and personal exelent and very close to my location thank you and keep up the good work More

In the past 8 years I purchased 3 new vehicles from Norm Reeves Honda in Cerritos California. I was always treated with fairness and respect dealing with the sales and service departments. . No wonder th Reeves Honda in Cerritos California. I was always treated with fairness and respect dealing with the sales and service departments. . No wonder this is the largest Honda dealership in the world. More