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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,405 Reviews

2,405 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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March 29, 2024

Very good service and care from everyone. I received advice regarding upcoming repairs. Always treated with care and kindness. More

by ricelongbeach
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the valuable feedback! We're thrilled to know you had a great time with our team.

March 29, 2024

Javier was very good in explaining my options for service. Friendly service and good communication. More

by ani.joseph
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Javier provided you with excellent service. We look forward to serving you again in the future!

March 29, 2024

Cool guy and felt like he took good care of me! An absolute legend of a man More

by samiller562
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Jul 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for shouting out our team and sharing how Michael helped you out during your visit!

March 29, 2024

Very helpful Very helpful nice guy to work with worked with me all the way Very appreciated thank you ?????? More

by Jlgnlz777
Recommend Dealer
Yes
Employees Worked With
Miguel cabrera
Jul 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank YOU for trusting our team!

March 27, 2024

I get my car serviced here for replacement of brake fluids. I always get great experience with Leo Lazcano. I appreciate his commitment to making customer happy. he always let me know as soon as my car More

by younghur.0709
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Jul 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive review! We're delighted to hear that Leo consistently provides you with great service during your visits to our service department. Your feedback is invaluable to us, and we look forward to continuing to deliver excellent service for your vehicle in the future! Thanks again for choosing us!

March 27, 2024

Nices person Nices person put atention to my car problems thanks Nices person put atention to my car problems thanks check my car for everything good ?? More

by mary8salcedo11
Recommend Dealer
Yes
Employees Worked With
Javier peña
Mar 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're glad to hear that we could address your car concerns effectively. Our team always aims to provide thorough service. We look forward to serving you again in the future.

March 27, 2024

It was a simple oil change with appointment and from the moment they took the car from me to when I came back to check on it, it had been 3 hours and my car had not even moved from where it was parked at th More

by henryrolandoperez
Recommend Dealer
No
Employees Worked With
Anthony Ortiz
Mar 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the delay during your recent visit. We'll address this internally to ensure a smoother experience for you in the future. If you have further feedback please reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

March 27, 2024

Has my car serviced and the customer service was good. It was more expensive than I felt it should've been and wait time was longer than expected. More

by lisamotton
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and are glad to hear you were satisfied with our customer service. We'll take your comments on pricing and wait times into consideration to improve our services in the future. Thank you for choosing us for your car service needs.

March 27, 2024

Trevor provided 5-star class treatment from the time I walked in. He went above and beyond to make sure I didn't pay the maximum amount! He gave me a loaner and even waited for me a little after hours as More

by lisamotton
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez!!
Mar 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that Trevor provided exceptional service and went the extra mile for you. We appreciate your business and look forward to serving you again in the future.

March 27, 2024

Very friendly - service was good - answered all my questions- Very polite and knowledgeable More

by Westcoastfastball
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 27, 2024 -

Westcoastfastball responded

Mike was a very knowledgeable and polite - thanks Honda - I do recommend lowering your prices for car repairs -

Mar 27, 2024 -

Westcoastfastball responded

Thanks !

Mar 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that our team provided you with excellent service and assistance. We look forward to serving you again in the future.

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