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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,405 Reviews

2,405 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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February 08, 2024

Very good and efficient Very good experience. Work done as promised. Would go back to take care of my vehicle next time. More

by fkjin
Recommend Dealer
Yes
Feb 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear you had a positive experience with us! Thank you for choosing our dealership, and we look forward to serving you again in the future.

February 07, 2024

Great service by Leo Everything I needed to know was answered by Leo I appreciate his help More

by cesar_garcia86
Recommend Dealer
Yes
Employees Worked With
Leo
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Leo provided you with excellent service. We'll be sure to pass along your appreciation to him. If you have any further questions or need assistance, don't hesitate to reach out.

February 07, 2024

He was helpful, hard working, and went above and beyond. He gave me great service. More

by gioleon556
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that our team member provided you with excellent service. We always strive to go above and beyond for our customers.

February 07, 2024

Wait time was long but overall a good experience Prices are kind of high for the service that you get. Last time my tires weren't properly I flared even though they said they were checked. More

by nora.saadati20
Recommend Dealer
Yes
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Nora, we appreciate you taking the time to share your experience with our team. We apologize for the long wait and we will make note of your feedback regarding pricing and thorough tire inspections to ensure a 5-star experience in the future.

February 07, 2024

Great The service excellent and timely Would recommend this dealership That's it Excellent customer service More

by amric96
Recommend Dealer
Yes
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. We truly appreciate your recommendation and look forward to serving you again in the future!

February 07, 2024

Helpful He explained everything clearly and what to expect and was professional and courteous Thanks More

by missetavares
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to provide clear explanations and professional service to all our customers. We appreciate your feedback and hope to serve you again in the future.

February 07, 2024

It was good. Except that they were supposed to put pressure in my tires and when I left the dealer my tire pressure sign came on. I went to a tire shop and found More

by Alexis.barajas1
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Alexis, we apologize for the oversight with your tire pressure. We'll make sure to address this internally to prevent it from happening again. Thank you for bringing it to our attention.

February 06, 2024

Thanh let me know exactly what was going to be done with my car and service was completed within the timeframe he quoted. More

by lmfuruyama
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Thanh! We're thrilled to hear that he provided clear communication and completed the service within the expected timeframe. We appreciate your feedback and look forward to serving you again in the future.

February 06, 2024

Good It was good the service was quick and easy. I would come back again. More

by maqn2000
Recommend Dealer
Yes
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear that you had a quick and easy experience with us. We look forward to welcoming you back in the future!

February 06, 2024

Very profesional. He helped me even though it was almost closing time. Helpful and nice. More

by blancamartinez1969
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us, even towards the end of the day. We're always here to assist you whenever you need us.

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