Norm Reeves Honda Superstore - Huntington - Service Center
Huntington Beach, CA
1,644 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center
The dealership has a very good staff from the ones who marked your cars as you arrive to exceptional service advisors. The waiting area also offers good coffee and the like the restrooms are clean and wel marked your cars as you arrive to exceptional service advisors. The waiting area also offers good coffee and the like the restrooms are clean and well maintained. I just have a few suggestions like installing a charging area for customers who are waiting for their cars and to wash the cars after they’re done fixing them . Thank you. More
I was not happy that the service technicians turned my service check oil monitor back to 100% . No oil service was done.this is going to make it difficult for me to track when I actually need to come for service check oil monitor back to 100% . No oil service was done.this is going to make it difficult for me to track when I actually need to come for service. it was 40% More
Viviana was friendly and professional. She was able to answer all our questions very satisfactorily. She was able to answer all our questions very satisfactorily. More
Maintenance personnel were friendly and did not recommend any work not needed at this time. any work not needed at this time. More
Viviana is an asset to the dealership. She is helpful, honest and explains things clearly. She is helpful, honest and explains things clearly. More
I was in and out pretty quick. Ivette made sure i knew what was going on and followed up on services available and price points. And also thank you to the mechanics and maintenance Ivette made sure i knew what was going on and followed up on services available and price points. And also thank you to the mechanics and maintenance teams, they washed my car and i really appreciate that. Above and beyond with customer service More
Clayton was amazing and provided personal attentive service and great communication! We were very pleased at the outcome and felt he had our best interests at heart. A+ service and great communication! We were very pleased at the outcome and felt he had our best interests at heart. A+ More
John Le was excellent. Attentive and knowledgeable. He took care of all of my needs. Viviana Saenez our initial service tech was excellent also. Fixed the tire problem imm Attentive and knowledgeable. He took care of all of my needs. Viviana Saenez our initial service tech was excellent also. Fixed the tire problem immediately and recommended we come back to fully inspect it. More
They gave me a heads up about a few things on my Honda Pilot to keep an eye on but never pressured me by telling me that it had to be fixed today. I sincerely appreciate that! Ron Brown. Pilot to keep an eye on but never pressured me by telling me that it had to be fixed today. I sincerely appreciate that! Ron Brown. More