Freeman Hyundai - Service Center
Irving, TX
581 Reviews of Freeman Hyundai - Service Center
Great Service It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. More
Best service experience ever. I called to see if they had a cancellation so they could work my car in for an oil change. I advised that I was going to be on the area. Scott said I called to see if they had a cancellation so they could work my car in for an oil change. I advised that I was going to be on the area. Scott said to ask for him and he would get me taken care of. He did just what he said he would do. More
Still the same Once again your team of technicians have proven themselves. I had an appointment with Ken and they took the car on time. I told them I needed it bac Once again your team of technicians have proven themselves. I had an appointment with Ken and they took the car on time. I told them I needed it back by 12:30 and it was ready by 10:30. More
Always awesome! I absolutely love Freeman Hyundai, from my purchase experience to service they are absolutely top notch! The Service Department was fast and friendly, I absolutely love Freeman Hyundai, from my purchase experience to service they are absolutely top notch! The Service Department was fast and friendly, I will always purchase and have my car serviced at Freeman! More
Service - Oil Change I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to the car wash at vehicle delivery. More
Hyundai service center The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was fri The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was friendly and customer oriented. More
Service Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people t Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people to provide me all of my options and consistently check in to give me status updates. In addition the prices were affordable and the service exceeded greatness. More
Outstanding Genesis Service Valet Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully clea Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully cleaned. The road grime and bugs on the lower portion of the bumper and air dam had not been removed. The rest of the vehicle was polished both exterior and interior. Another comment that is beyond Bradley's or the other service technician's power: the delay in getting the service scheduled. This was the first of my service valet requests that was not scheduled within 3-5 days. My vehicle exceed the proscribed mileage by almost 1500 miles before the service could be done. I understand that Freeman and another Genesis dealer are having to pick up the Service Valet commitments for Genesis vehicles sold by other dealerships that have discontinued Genesis service in the DFW Metroplex. In the meanwhile, I suggest reserving a service date at least 2 weeks in advance. More
Always an Excellent Experience I purchased my G80 here and have always had the vehicle serviced here just because of the excellent customer experience provided by their service depa I purchased my G80 here and have always had the vehicle serviced here just because of the excellent customer experience provided by their service department. They're a top-notch team who know their vehicles and what it takes to maintain them. I generally wait in their service lounge while they work on my vehicle simply because the waiting area is clean, comfortable and quiet - an excellent place to catch up on my work. They have snacks and refreshments for those who are in between meals and the WiFi is exceptional - just want I need to get work done. My advisor, Bradley Levine stopped by the lounge every few minutes to give me a blow by blow description of the work being performed and how much longer it would be. I have no qualms about referring my friends and neighbors to Freeman. From sales to service, it's exceptional! More
LOVE THIS DEALERSHIP Great place , friendly service , and free car washes and oil change what’s more to love ?! Got an amazing deal on my brand new Tucson and they worked Great place , friendly service , and free car washes and oil change what’s more to love ?! Got an amazing deal on my brand new Tucson and they worked so hard to get me approved regardless of my loan on another car ! So they genuinely care and service department is so helpful and friendly ! More