Freeman Hyundai - Service Center

You have my total confidence in your service Dept with Ken Demarest there. In fact, the whole team is always friendly and customer service oriented. Makes owning a Hyundai that much better! Ken Demarest there. In fact, the whole team is always friendly and customer service oriented. Makes owning a Hyundai that much better! More

Great Customer Service! No matter how long it has been, Ken, always remembers my name! The rest of the staff remembers what I do for a living and it makes me smile. No matter how long it has been, Ken, always remembers my name! The rest of the staff remembers what I do for a living and it makes me smile. More

excellent service I have visited Freeman Hyundai to replace the engine oil. The service was very satisfactory and people were very friendly to me. Thank you Freeman Hyu I have visited Freeman Hyundai to replace the engine oil. The service was very satisfactory and people were very friendly to me. Thank you Freeman Hyundai. More

Very good experience...again This was the second service on my 2019 Elantra, and Scott and Kenneth took care of things this time. Scott had taken care of my first service. As with This was the second service on my 2019 Elantra, and Scott and Kenneth took care of things this time. Scott had taken care of my first service. As with the last time, it was a very good experience - I waited while the did the service, Scott told me exactly what they would do, how much time it would take. I caught up on work in the customer lounge while I waited, and the car was ready a little before time, all washed and ready to go. Very happy with the service and attention I got... More

quick service I dropped off my car thinking it would take them all day. It only took them 2 hours. I should have just waited on it. lol I dropped off my car thinking it would take them all day. It only took them 2 hours. I should have just waited on it. lol More

WARRANTY WORK My experience was mostly good, I just had specifically asked the service adviser if I would get the 15 pt inspection & he said I would, cause I wanted My experience was mostly good, I just had specifically asked the service adviser if I would get the 15 pt inspection & he said I would, cause I wanted my fluids topped off. It didn't get done once my car was ready, so they had to do it after the fact when I asked them about it. Other than that, everything was fine. More

Putting on hood and trunk ornaments. Love them. I didn’t have the Genesis ornaments on 2013 cars. I have always wanted them. Found them on Amazon. 15.00 ....... to put on my car so Love them. I didn’t have the Genesis ornaments on 2013 cars. I have always wanted them. Found them on Amazon. 15.00 ....... to put on my car so I can advertise for you .......I paid 158.00.... BUT I LOVE MY CAR. IT ONLY HAS 45,000 miles on my car...... plan on driving it till I die or quit driving. I am 85 and doing well!!!!!! Hope for along time!!!!!!! JoAnn R. ELLIS Dallas, Tx. More

Recall Very quick and nice Fast resolved the problem. Very friendly services experience I had to come back to the shop because of heavy smoking though. Very quick and nice Fast resolved the problem. Very friendly services experience I had to come back to the shop because of heavy smoking though. More

Not Expecting the Service I Received We bought a new Hyundai Santa Fe 4 months ago. When we signed all the paper work we were told out first service would be free. I have not used a Dea We bought a new Hyundai Santa Fe 4 months ago. When we signed all the paper work we were told out first service would be free. I have not used a Dealership for service in over 15 years. I said what the heck, since it is free I will try it. I drove our Santa Fe into the Service Department and was greeted professional by a trainee. Ken, the Service Representative, approached me, we discussed what service i required, I explained to him that the air pressure in one of the tires was extremely low. I then asked him how long the service would take and was told about one hour. Ken showed me where the lounge was and I settled in to what I thought was going to take hours. 20 Minutes later Ken came in and told me that there was a nail in the side wall of the tire and it could not be repaired. I explained that we had purchased tire insurance when we purchased the car. He took care of the insurance and changed the tire. While checking out Ken helped me get my Blue Link working. All this was accomplished with professionalism, caring and an sense of urgency so as the customer does not have to spend all day waiting. Thanks to Ken and his team I will return and use the service department in 3 months or 3750 miles. Al Cramer More

Great Service It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. More