Freeman Hyundai - Service Center
Irving, TX
597 Reviews of Freeman Hyundai - Service Center
Appreciative customer From the call to make my appointment to driving out with a washed vehicle the experience was friendly. If you have to spend lots of money and 2.5 hour From the call to make my appointment to driving out with a washed vehicle the experience was friendly. If you have to spend lots of money and 2.5 hours of your time this is an agreeable place to do it. I have owned my Santa Fe for three years and this was my first full-service appointment (30,000mile checkup). I had been there for quick problem resolutions before which were also outstanding interactions. Ken Demarest is a noteworthy asset to your customer service excellence. He is exceptional in his customer service skills and interactions; he puts you at ease, he is informative about what is needed for your car maintenance and answers your questions in a polite and useful manner. The young man who worked in the drop off bay was also friendly and helpful when I needed assistance. You are definitely doing something right in your employee training. More
Can not say enough good things about my experience today! I brought the car in due to a recall notice. In addition I was advised that I needed an oil and filter change and tire rotation . All service was I brought the car in due to a recall notice. In addition I was advised that I needed an oil and filter change and tire rotation . All service was done promptly and professionally! More
Great experience Anna Gallegos is thorough and follows thru with having answers to questions. In this day and time that is rare and is very much appreciated. Tha Anna Gallegos is thorough and follows thru with having answers to questions. In this day and time that is rare and is very much appreciated. Thank you, Anna..... More
Great Service Experience As always, great, prompt maintenance service on my '12 5.0 R-Spec Genesis. Came in for an oil change and 100K mile transmission fluid change. My serv As always, great, prompt maintenance service on my '12 5.0 R-Spec Genesis. Came in for an oil change and 100K mile transmission fluid change. My service tech gave me a list of other services to consider for future service. Price is competitive and got a free car wash. More
Always A+ Service Even though I have to drive a long distance on highways I hate to travel on to get to this dealership, this is where I always take my car to get it s Even though I have to drive a long distance on highways I hate to travel on to get to this dealership, this is where I always take my car to get it serviced. They are so pleasant to work with and always go above and beyond what is required for good customer service. I would highly recommend them. I've never had a bad experience here . More
Best Experience You can Have at any Auto Dealership Service I have been going here for a total of 5 years now. I have bought cars here and had many services done by the service department. I can honestly say th I have been going here for a total of 5 years now. I have bought cars here and had many services done by the service department. I can honestly say that they are the best in the entire country and I have lived a lot of places! More
Service Managment was very kind and watm This was my first service Would like to recommend to my friends Like free WIFI Good service Good price Managment was very kind and watm This was my first service Would like to recommend to my friends Like free WIFI Good service Good price More
Excellent - my new service home First time to Hyundai service here today. I will definitely be back. Ken in service is fantastic. Explained things. Knew the mfr service for oil chang First time to Hyundai service here today. I will definitely be back. Ken in service is fantastic. Explained things. Knew the mfr service for oil change was 7500 miles not 3500 like a competitor insists. I asked about a product he said the lesser expensive did the same thing. Not pushy or hateful. The prices are reasonable. More than a mom and pop but not to the level of one of their competitors. Very much recommend them. I will plan my service trips around work meetings as this is way out of the way for me but or good honest reasonable rates this will be my knew service home!! More
Multiple last minute recalls and oil change I went in for an oil change and mention that i received 2 recall notices. They took care of them and 1 additional item that they noticed. My car i I went in for an oil change and mention that i received 2 recall notices. They took care of them and 1 additional item that they noticed. My car is running well and their customer service was excellent. More
Dealer Review The staff was friendly and helpful. They were able to service my car at my appointment time. I didn’t have to wait long. I would recommend others to t The staff was friendly and helpful. They were able to service my car at my appointment time. I didn’t have to wait long. I would recommend others to this dealership. They will be highly satisfied. More