Freeman Hyundai - Service Center

Went above and beyond I visited because I had a service appointment, so I dropped my car off and I left for a few hours. My boyfriend drove me back to pick up my car and he I visited because I had a service appointment, so I dropped my car off and I left for a few hours. My boyfriend drove me back to pick up my car and he accidentally locked his keys in his car. I believe Aaron was my service advisor. He got the VIN and asked the parts department to create a copy of the key, and he didn't charge us for the key. My service appointment was already going very smoothly, and Aaron's communication with me was great - it was easy to call him back and get an update on my car while I was away. Helping out my boyfriend was a nice thing for Aaron to do that was not necessary at all, but made a huge impact on us! I'll definitely be coming back for service in the future! More

Concerns Employees need to wear name tags and introduce themselves to you......also, while sitting in the customer lounge, which is extremely noisy with the tv Employees need to wear name tags and introduce themselves to you......also, while sitting in the customer lounge, which is extremely noisy with the tv volume, I observed very bad attitudes exhibited by the parts department employees......they don’t seem happy and they slam phones.....maybe you need to separate customer lounge from parts department More

Best Service in the DFW area. I had a service recall on my car and I scheduled my service appointment several times due to various conflicts. My service tech. bent over backwards I had a service recall on my car and I scheduled my service appointment several times due to various conflicts. My service tech. bent over backwards to accomodiate my schedule. However, once I got there, my service associate, Anna had me in and out in record time. Grumpy More

No complaints Everything was done on time and good friendly communication. I brought it in for a recall, but had some other issues that they took care of as part o Everything was done on time and good friendly communication. I brought it in for a recall, but had some other issues that they took care of as part of warranty work. Ken identified a service issue that they fixed for free. More

Recall service Everything about the service experience was done well. We were greeted promptly and professionally. The work I needed was extensive and I appreciate Everything about the service experience was done well. We were greeted promptly and professionally. The work I needed was extensive and I appreciated the attention to detail that was given. I have never had anything but a positive experience here and would highly recommend both the sales and the service divisions. More

Freeman excellent service dept Excellent and quick turnaround service, even during the holidays! Great service dept and staff at this location, 5 stars all around! Much appreciate Excellent and quick turnaround service, even during the holidays! Great service dept and staff at this location, 5 stars all around! Much appreciated, guys! Happy New Year! More

Very good Very quick and courteous. Jim Pialarski is still the best. Service is always professional and Jim has helped us buy 2 cars. He is very thoughtful and Very quick and courteous. Jim Pialarski is still the best. Service is always professional and Jim has helped us buy 2 cars. He is very thoughtful and professional! More

Always great service Anna is always a pleasure to work with. Consistently great service! I’ll be bringing my veh here for service always! I can’t say enough about the grea Anna is always a pleasure to work with. Consistently great service! I’ll be bringing my veh here for service always! I can’t say enough about the great service I receive every visit More

Freeman Hyundai Provides Exceptional Service I have been using Freeman Hyundai Service for over 10 years and they have always gone above and beyond. I’ve owned a Ford, Chevrolet and Toyota in th I have been using Freeman Hyundai Service for over 10 years and they have always gone above and beyond. I’ve owned a Ford, Chevrolet and Toyota in the past but no other Service Dept comes close to Freeman Hyundai. More

Professional The visit took longer than usual Appointment was at 9 am for oil&filter plus tire rotation. Didn’t get out until after 10:30 ! But I still give my The visit took longer than usual Appointment was at 9 am for oil&filter plus tire rotation. Didn’t get out until after 10:30 ! But I still give my over all experience 9 out of 10 ( that’s just because no one is perfect) 😀 Keep up the great job and thank you! More